Customer Data Specialist

Maui, HI - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

As a Customer Data Specialist at Au Natural Organics you will play a crucial role in managing analyzing and utilizing customer data to enhance our marketing efforts customer service and product development. Your responsibilities will include:

Data Management: Organize clean and maintain customer data from various sources while ensuring accuracy and compliance with data protection regulations.
Customer Insights: Analyze customer behavior trends and purchasing patterns to provide actionable insights for customer acquisition and retention strategies.
Reporting: Develop and deliver reports on customer data metrics including lifetime value churn rates and segmentation.
CRM Optimization: Maintain and optimize the companys CRM system for effective segmentation and personalized marketing.
Segmentation & Personalization: Utilize customer data to create targeted marketing campaigns and personalized customer interactions.
Collaboration: Work closely with marketing customer service and product teams to leverage data for improving customer experience and communication strategies.
Market Research: Conduct research and surveys to understand customer needs and market trends for product innovation.
Data Visualization: Present customer data findings using visualization tools for clear interpretation.
Data Compliance: Ensure customer data handling aligns with privacy regulations and company policies.

Requirements:

Proven experience in data analysis or similar roles preferably in the wellness or retail industry.
Strong knowledge of customer data analysis segmentation and reporting.
Proficiency in data analysis tools like Excel Google Analytics and CRM software.
Experience with data visualization tools such as Tableau and Power BI.
Understanding of customer behavior eCommerce metrics and data privacy laws.
Excellent attention to detail problem-solving skills and communication abilities.
Ability to work independently prioritize tasks and manage time effectively.
Passion for sustainability organic products and wellness is a plus.

A competitive salary and benefits package will be provided for the right candidate.

Job Description:As a Customer Data Specialist at Au Natural Organics you will play a crucial role in managing analyzing and utilizing customer data to enhance our marketing efforts customer service and product development. Your responsibilities will include:Data Management: Organize clean and mainta...

Job Description:

Data Management: Organize clean and maintain customer data from various sources while ensuring accuracy and compliance with data protection regulations.
Customer Insights: Analyze customer behavior trends and purchasing patterns to provide actionable insights for customer acquisition and retention strategies.
Reporting: Develop and deliver reports on customer data metrics including lifetime value churn rates and segmentation.
CRM Optimization: Maintain and optimize the companys CRM system for effective segmentation and personalized marketing.
Segmentation & Personalization: Utilize customer data to create targeted marketing campaigns and personalized customer interactions.
Collaboration: Work closely with marketing customer service and product teams to leverage data for improving customer experience and communication strategies.
Market Research: Conduct research and surveys to understand customer needs and market trends for product innovation.
Data Visualization: Present customer data findings using visualization tools for clear interpretation.
Data Compliance: Ensure customer data handling aligns with privacy regulations and company policies.

Requirements:

Proven experience in data analysis or similar roles preferably in the wellness or retail industry.
Strong knowledge of customer data analysis segmentation and reporting.
Proficiency in data analysis tools like Excel Google Analytics and CRM software.
Experience with data visualization tools such as Tableau and Power BI.
Understanding of customer behavior eCommerce metrics and data privacy laws.
Excellent attention to detail problem-solving skills and communication abilities.
Ability to work independently prioritize tasks and manage time effectively.
Passion for sustainability organic products and wellness is a plus.

A competitive salary and benefits package will be provided for the right candidate.