Continuing Education Operations Assistant

Department: Continuing Education

Reports To: Director of Continuing Education Operations

Status: Non-Exempt Temporary

The CE Operations Assistant will aid the CE Operations Coordinator supporting the Continuing Education department through customer service and completion of administrative and student support tasks.

This is a temporary part-time position with an anticipated workload of 15 hours per week for a duration of approximately 4 months.

• Process online registrations for Educator Courses and Educator Workshops
• Record CE student grades
• Email grade notifications to Workshop students
• Send out welcome emails to new students
• Monitor status of student accounts
• Facilitate front desk responsibilities including greeting/directing visitors answering phones and checking mail
• Place facilities work orders as needed
• Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University integrating your Christian faith into your role and responsibilities.
• Embrace themission vision and values of Fresno Pacific University affirm theFPU Faith Expectations and support the ideals and practices articulated in The Fresno Pacific Idea
• Uphold and advance Fresno Pacific Universitys commitment to Christ-centered higher education holistic student development and serving diverse communities.
• Complete tasks timely with work that is comprehensive complete and accurate
• Communicates clearly listens attentively and seeks to understand others
• Collaborates productively with colleagues of varying skillset
• Other job duties as assigned

• Experience in Microsoft Office including Word PowerPoint Excel and Outlook

• Customer service orientation and the ability to communicate effectively in a warm professional manner
• Ability to manage confidential tasks in a professional manner
• Attention to detail and the ability to handle multiple priorities simultaneously
• Ability to work independently with minimal supervision
• Bachelors degree or equivalent work experience

Environmental Conditions:

• Indoors in a normal office environment with little exposure to excessive noise dust fumes vibrations and temperature changes at least eighty percent (80%) of the time.
• Frequent computer use at a workstation up to eight hours per day.
• Frequently work at a fast pace with unscheduled interruptions.
• Drive personal or University vehicles to appointments.
• Public contact position requiring professional apparel personal hygiene and grooming.

Physical Demands:

• This position typically functions indoors in an office environment with light to moderate noise associated with business office equipment. The position may involve travel for meetings and events.
• While performing the duties of this job the employee is regularly required to: remain in a stationary position 80 % of the time be able to move about inside the office to access file cabinets/office machinery etc. operate a computer and keyboard and other office productivity machinery such as calculators/copy machines/printers. The employee is occasionally required to position self to reach items on the floor and in high cabinetry.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Employee must be able to communicate with others to exchange information including both over the telephone and in-person communication with callers and community members and be able to read a computer screen and paper documents.
• Reasonable accommodations for those with disabilities will be provided in accordance with law.

$17.00 per hour is the hourly starting wage for this role and reflects what Fresno Pacific University reasonably expects to pay for this position. Actual compensation may vary based on qualifications experience and internal addition to compensation FPU offers a competitive benefits package.

Reserving its rights as a religious institution Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race color national origin ethnicity sex age or disability or other classes protected by applicable law. Committed to excellence and actively supportive of cultural diversity FPU invites individuals who contribute to such diversity to apply. If you need assistance or an accommodation due to a disability you should contact FPUs Human Resources Department at. As a religious institution the University will administer the equal opportunity employment policy consistent with the Fresno Pacific University statement of faith the FPU Idea and the Universitys governance by the Pacific District Conference of Mennonite Brethren Churches.

**This information is accurate as of December 12 2025**