Security Operations Center (SOC) Operations Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
About the Role
We are seeking a SOC Operations Manager to lead and manage our daytime SOC operations (8:00 AM 5:00 PM EST).
This role sits at the intersection of technical leadership operational management and client delivery within our 24x7x365 Security Operations Center (SOC). The SOC Operations Manager is responsible for overseeing daily SOC activities managing incident response workflows owning SOC-related projects and serving as a senior escalation point for both clients and internal teams. This is a contract-to-hire position with full-time expectations (40 hours/week).
You will act as the operational owner of SOC projects and security events ensuring alerts are properly triaged incidents are managed through resolution client communications are clear and timely and SOC processes are consistently followed documented and improved. This role partners closely with SOC Analysts Engineering and BlueAngle leadership to ensure client environments are secured in alignment with industry best practices and regulatory requirements.
Key Responsibilities
SOC Operations & Leadership
Lead and oversee day-to-day SOC operations ensuring effective alert triage escalation and incident response
Serve as a senior escalation point for SOC Analysts during complex or high-impact security events
Ensure adherence to established SOPs policies escalation paths and forensic procedures
Monitor SOC performance identify operational gaps and recommend process improvements
Provide guidance mentorship and operational direction to SOC Analysts
Project & Client Management
Own and manage SOC-related projects including scope definition execution and delivery
Prepare review and own SOC project Statements of Work (SOWs)
Act as the primary client contact during SOC projects and security incidents
Drive consistent proactive communication with clients throughout incidents and post-incident reviews
Translate technical findings into clear executive-level and IT-level communications
Security Monitoring & Incident Oversight
Oversee configuration and tuning of alerts across SIEM EDR/XDR identity protection network monitoring and related tools
Review and validate security events to determine legitimacy and impact
Lead incident response activities through containment remediation and closure
Ensure all incidents findings and actions are accurately documented and archived
Continuous Improvement & Strategy
Analyze recurring attack patterns and threat trends; provide security awareness insights to clients and internal teams
Review and track MITRE ATT&CK tactics relevant to client industries
Provide feedback to improve SOC playbooks detection rules workflows and automations
Collaborate with cross-functional teams to enhance overall security posture
Partner with BlueAngle leadership to evolve and enhance SOC offerings and services
Requirements
Qualifications & Experience
Bachelors degree in Computer Science Information Systems or related field (Relevant experience may be substituted for formal education)
5 years of experience in a SOC or related cybersecurity role with demonstrated operational or technical leadership
Hands-on experience with tools such as:
o Microsoft Sentinel & Intune
o CrowdStrike
o Cloudflare
o SIEM EDR/XDR identity and network security platforms
Strong understanding of:
o Incident response and forensic analysis
o Identity endpoint network and email security
o Threat detection and intrusion analysis
Experience improving SOC processes detection rules and response workflows
Excellent written and verbal communication skills with the ability to present to technical teams and executive stakeholders
Highly organized detail-oriented and capable of managing multiple concurrent priorities
Ability to work independently while owning outcomes end-to-end
CISSP
Certified Ethical Hacker (CEH)
CompTIA Security CySA
GIAC Security Essentials (GSEC)
Certified SOC Analyst
Microsoft Security Operations Analyst Associate
Other relevant security certifications
Benefits
Competitive base salary
Generous PTO and paid holidays
Fully remote role (US-based)
Medical dental and vision benefits
401(k) to support your future
Clear opportunities for growth and advancement
Supportive people-first team culture
Required Skills:
SOC Operations & Leadership Lead and oversee day-to-day SOC operations ensuring effective alert triage escalation and incident response Serve as a senior escalation point for SOC Analysts during complex or high-impact security events Ensure adherence to established SOPs policies escalation paths and forensic procedures Monitor SOC performance identify operational gaps and recommend process improvements Provide guidance mentorship and operational direction to SOC Analysts Project & Client Management Own and manage SOC-related projects including scope definition execution and delivery Prepare review and own SOC project Statements of Work (SOWs) Act as the primary client contact during SOC projects and security incidents Drive consistent proactive communication with clients throughout incidents and post-incident reviews Translate technical findings into clear executive-level and IT-level communications Security Monitoring & Incident Oversight Oversee configuration and tuning of alerts across SIEM EDR/XDR identity protection network monitoring and related tools Review and validate security events to determine legitimacy and impact Lead incident response activities through containment remediation and closure Ensure all incidents findings and actions are accurately documented and archived Continuous Improvement & Strategy Analyze recurring attack patterns and threat trends; provide security awareness insights to clients and internal teams Review and track MITRE ATT&CK tactics relevant to client industries Provide feedback to improve SOC playbooks detection rules workflows and automations Collaborate with cross-functional teams to enhance overall security posture Partner with BlueAngle leadership to evolve and enhance SOC offerings and services
Company Industry
IT Services and IT Consulting
Key Skills
- Splunk
- Compliance Management
- IDS
- SOC
- Cybersecurity
- Identity & Access Management
- Security
- Information Security
- Process Engineering
- Metadata
- Encryption
- Siem
