Deskside Support Administrator
Share
Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Infosys is seeking for aDeskside Support Administratorwith interpersonal and technical skills to handle the end user IT support. The candidate will support End users with Software/Hardware Windows 10/11 Operating System Microsoft office and Application installation & troubleshooting. Must have the right attitude and customer centric approach. The candidate will also assist in the development of guidelines and procedures for modern workplace management and user experience
Required Skills:
Candidate must be located within commuting distance or willing to relocate toHouston TX. This position may require travel in the US
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 2 years of Information Technology experience.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
At least 2 years of experience inEUC Support(End User Compute Deskside Support).
Hands and Feet support for end users to maintain theirlaptops desktops printers and other peripherals.
Imaging of laptops installing applications based on requests.
Life cycle management of end user computing assets in Client office.
Setting up conference rooms supporting conferences from I.T. perspective troubleshooting Teams conferences Cameras projectors and other devices.
Work with Vendors for warranty repairs of equipment etc.
Maintain and renew inventory of spares.
Provide executive support for client.
Preferred Skills:
Analytical and Communication skills
Planning and Co-ordination skills
Good customer handling skill and prior experience in Concierge (VIP Users) support.
SCCM client end installation & troubleshooting knowledge.
Basic knowledge of Networking and Active Directory.
Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance.
Long-term/Short-term Disability.
Health and Dependent Care Reimbursement Accounts.
Insurance (Accident Critical Illness Hospital Indemnity Legal).
401(k) plan and contributions dependent on salary level.
Paid holidays plus Paid Time Off.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Skills:
Candidate must be located within commuting distance or willing to relocate toHouston TX. This position may require travel in the US
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 2 years of Information Technology experience.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
At least 2 years of experience inEUC Support(End User Compute Deskside Support).
Hands and Feet support for end users to maintain theirlaptops desktops printers and other peripherals.
Imaging of laptops installing applications based on requests.
Life cycle management of end user computing assets in Client office.
Setting up conference rooms supporting conferences from I.T. perspective troubleshooting Teams conferences Cameras projectors and other devices.
Work with Vendors for warranty repairs of equipment etc.
Maintain and renew inventory of spares.
Provide executive support for client.
Preferred Skills:
Analytical and Communication skills
Planning and Co-ordination skills
Good customer handling skill and prior experience in Concierge (VIP Users) support.
SCCM client end installation & troubleshooting knowledge.
Basic knowledge of Networking and Active Directory.
Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance.
Long-term/Short-term Disability.
Health and Dependent Care Reimbursement Accounts.
Insurance (Accident Critical Illness Hospital Indemnity Legal).
401(k) plan and contributions dependent on salary level.
Paid holidays plus Paid Time Off.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
Unclear Seniority
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
