At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may
be assigned):
Plans develops and coordinates in-house product training programs for field supportpersonnel and customers.
Obtains information needed to prepare in-house training programs; prepares trainingmaterials; develops course content; determines methodology; and coordinates thedevelopment of training aids.
Ensures training program(s) meets company and customer objectives.
Maintains communication with customers to ensure effectiveness of training.
May utilize trainers with technical expertise.
Continuously revises lesson plans to meet new training requirements and to keeptechnical information up to date.
Responsible for reporting complaints and Adverse Drug Reactions (ADR)

Formulates and executes training and education programs including objective
setting curriculum and material development instruction methodology and key
success measurement indicators for:
Sales Associates
Marketing Associates
HCPs
Association partners
Ensures training program(s) meets company and customer objectives.
Internal:
o Manage sales training function and efforts for the Business regions to increasesales performance and enhance sales force competency
o Provides leadership and support to the Sales and Marketing team members
with focus on current and future clinical initiatives to ensure an outstanding
patient onboarding experience and successful product launches.
o Maintains communication with customers to ensure effectiveness of training
o Manage sales training function and efforts for the Business regions to increasesales performance and enhance sales force competency.
o Obtains information needed to prepare training programs; Plan develop
coordinate and monitor training programs; determines methodology; and
execute training.
o Maintains communication with customers to ensure effectiveness of training
External:
o Collaborates with internal partners as required for programs projects or
individual situations including Clinical Research Marketing Legal Regulatory
Sales etc.
o Continues HCP contact to ensure ongoing needs are understood and that teamand program development are aligned with those needs.
o Creates reviews and updates standard operating procedures and work
instructions as required.
o Adhere to education and training compliance and monitoring processes and
standards.

SPECIALIST CAREER STREAM:Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects from design to implementation - while and adhering to policies using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy:Recognized expert managing large projects or processes.
Exercises considerable latitude in determining deliverables of assignments with limited oversight from manager.
Coaches reviews and delegates work to lower level specialists.

Organizational Impact:Contributes to defining the direction for new products processes standards or operational plans based on business strategy with a significant impact on work group results.
May manage large projects or processes that span outside of immediate job area.

Innovation and Complexity:Problems and issues faced are difficult moderately complex and undefined and require detailed information gathering analysis and investigation.
Develops solutions to moderately complex problems and/or makes moderate to significant improvements of processes systems or products independently to enhance performance of job area.
Implements solutions to problems.

Communication and Influence:Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels.
May negotiate with others to reach understanding or agreement and influence decision-making.

Leadership and Talent Management:Typically provides guidance coaching and training to other employees within job area.
Typically manages major / moderately complex projects involving delegation of work and review of work products at times acting as a team leader.

Required Knowledge and Experience:High School Diploma or equivalent with 11 years of relevant experience in a clinical lab setting clinical training field sales/support in medical device healthcare industry or equivalent experience (OR Associates Degree with 9 years experience OR Baccalaureate Degree with 7 years experience).

For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)( 4)(iii)(A).

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here