Provisional to Permanent – Senior Clerk (1406) – Citywide (162461)

The 1406 Senior Clerk performs difficult responsible and specialized clerical work and may assign clerical and office work to subordinate office personnel. This is the senior-level position in the Clerk series.

ESSENTIAL TASKS & DUTIES

According to Civil Service Commission Rule 109 the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. Assigns clerical and office work to subordinate personnel.
2. Codes and indexes documents records and correspondence. Methods may include color code terminal digit numerical alphabetical and/or chronological order to ensure proper filing and ready access of data.
3. Disseminates information and answers inquiries by communicating with the public departmental personnel and other departments.
4. Explains and interprets existing laws regulations and administrative policies governing the activities of the assigned office to the general public and other City personnel.
5. Checks and reviews a variety of documents for completeness and accuracy.
6. Files maintains and retrieves documents records and correspondence in accordance with established procedures.
7. Compiles information and data necessary for the preparation of various departmental reports in which judgment may be exercised in the selection of data and materials.
8. Prepares and maintains a variety of reports in which judgment may be exercised in the selection of data and materials.
9. Makes mathematical computations using addition subtraction multiplication and division of whole numbers decimals and fractions.
10. Exercises sound judgment and utilizes knowledge of applicable laws regulations and procedures in solving daily clerical and office problems.
11. Receives a variety of telephone and in-person calls and routes such calls and individuals to proper places.
12. Receives and accounts for moderate amounts of money from the collection of fees and similar sources.
13. Operates office equipment including calculators photocopying equipment adding machines computer terminals document imaging fax machines and postage meters.
14. Processes mail: opens time stamps sorts and distributes the incoming mail; stuffs and seals envelopes; makes daily pickup and delivery to ensure timely mailing and receipt of mail.

Qualifications :

Experience:

Two (2) years of clerical experience included preparing and maintaining a variety of records and/or documents filing use of office equipment public contact and processing of incoming and outgoing mail.

Substitution of Education: Any of the following may substitute for six (6) months of the required experience:

1. Completion of a clerical program (240 hours); OR
2. 15 semester units (of equivalent quarter units) of coursework form an accredited college or university; OR
3. Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).
4. Current Provisional Employee in Class 1406 who has worked at least 2080 hours in class 1406

Applicants must meet the Minimum Qualifications requirements by the filing deadline unless otherwise noted.

Verification of Education and Experience:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required information on how to verify education requirements including verifying foreign education credits or degree equivalency can be found at ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience education training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility disqualification or may lead to lower scores.

Selection Procedures

1. Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire.
2. Preliminary Questionnaire  Training and Experience Assessment (100% Weight) - During the application process candidates will be prompted to complete a Preliminary Questionnaire as part of the online employment process. Please answer the Preliminary Questionnaire carefully and thoroughly; it will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment and your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the length of their provisional City service in the 1406 Senior Clerk class along with any additional qualifying points (e.g. promotive status) as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records which will serve as the final authority in determining qualifying service.

Additional Information :

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so applicants can view the ranks final scores and number of eligible candidates. Applicant information including names of applicants on the eligible list shall not be made public unless required by law. However an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals) as directed by the Human Resources Director or the Civil Service Commission. For more information visit  duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources 1 S Van Ness Avenue 4th Floor San Francisco CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements applications and examination policies including applicant appeal rights can be found on the Civil Service Commission website at Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit to begin your application process.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue 4th Floor and at the City Career Center at City Hall 1 Dr. Carlton B. Goodlett Place Room 110.

Ensure your application information is accurate as changes may not be possible after submission. Your first and last name must match your legal ID for verification and preferred names can be included in parentheses. Use your personal email address not a shared or work email to avoid unfixable issues.

Applicants will receive a confirmation email from that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Applicants may be contacted by email about this recruitment and therefore it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking applicants should set up their email to accept CCSF mail from the following addresses (@ @ @ @ @ @ @ @ @ @ @ @ @ @ and @).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Exam Analyst Information: If you have any questions regarding this recruitment or application process please contact the exam analyst Ryan Brown by email at .   Recruitment ID: 162461

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

Remote Work :

No

Employment Type :

Full-time