Client Success Manager Programmes & Events

Condé Nast

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profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

WIRED is where a better future is imagined. For three decades we have been the indispensable guide to a world in constant transformation. We cover humanitys biggest challenges from climate change to global security from pandemic preparedness to the future of democracy and tell stories of the people trying to solve these challenges and the role science and technology can playfor good or ill. WIRED reaches more than 30 million people each month through our digital edition the magazine social media and live events.

Job Description

Location:

London GB

Condé Nast is a global media company home to iconic brands including Vogue GQ Glamour CN Traveller Vanity Fair Wired The World of Interiors House & Garden and Tatler among many others.

We are headquartered in New York and London and operate in 32 markets worldwide with a footprint of more than 1 billion consumers across print digital video and social platforms.

Condé Nast thrives on collaboration and our teams come together in the office four days a week (Monday - Thursday).

We value diversity of background views and cultures. We celebrate people for their personal qualities skills and contributions recognising the power our brands have to influence and shape culture.

The Role

A fantastic opportunity to join a growing team and an inspiring brand. The Client Success Manager: Programmes and Events role will suit a can-do organised individual who is keen to help scale an events offer build management skills and be given real responsibility across a range of projects.

Youll have high levels of client exposure - working with global brands and clients at all levels of seniority. Youll manage a range of projects spanning thought-leading content production digital events face to face events and workshop-style events. You will manage internal and external resources to keep our projects running to time budget and to deliver the best possible outcomes for all.

Youll work closely with our Consultants and media team and will be part of a collaborative supportive and scaling team with a focus on excellence in all that we do. You will have a passion for delivering phenomenal work that keeps clients coming back for more.

Thanks to the convening power of the WIRED brand face-to-face events digital events and client workshops are a growing part of our offer. Whilst this role will also span thought-leadership production it will align most closely with our B2B events offer. As such the successful candidate will bring experience of delivering events.

About WIRED and WIRED Consulting

WIRED is a global brand that is all about the trends and technologies that are shaping our world. Thanks to our phenomenal network of contributors built over 30 years of journalism we have access to some of the greatest thinkers and change-makers on the planet. We bring fresh ways of helping 30 million readers understand how the world is being shaped by science technology and business.

WIRED Consulting brings the WIRED network knowledge and brand to business leaders across a range of industries. Our inspiring creative and educational solutions help businesses to engage communities navigate change and dial up their voice on the trends and technologies that are shaping our world.

Our offer spans B2B events cutting-edge thought-leadership content expert-led trends talks and insight-led strategy reports. Our 360 programmes blend our offer areas into long-term engagement programmes that help our clients build engaged communities and achieve meaningful impact.
Life at WIRED Consulting is fast-paced and sees us executing a range of high profile projects for global organisations. We focus on B2B clients and we operate at the most senior level - something that offers extraordinary commercial insights and brings real accountability. We win because we care about pushing the boundaries of excellence and delivering work that is truly stand-out.

What will you be doing

  • Day to day responsibility for the delivery of Consulting projects with a focus on programmes and face-to-face / digital events

  • Day to day responsibility for client comms around delivery processes project timelines and project activity with a clear role in building trusted relationships with client accounts

  • Creating comprehensive project plans and holding teams accountable to working to these

  • Working with external events partners to execute events from 10 - 100 people

  • Financial management of projects in particular delivering to set budgets

  • Working with the wider team to ensure excellent and timely delivery of all work

  • Preparing and running client calls relating to project delivery

  • Researching new ideas trends speakers and leads

  • Developing best practice ways of working as we scale the team in the UK and other markets

  • Providing support to the Consultants where needed in sales activity

  • Liaising with key stakeholders both internally and externally (within client accounts)

  • Audience management for private events

  • Project brief development and liaison with relevant delivery partners.

About you:

  • Solid experience in a project management / events delivery role

  • A track record of delivering successful events and workshops

  • Experience of building trusted relationships with clients

  • A curious self-starter with a passion for finding answers

  • Excellent organisation skills and exceptional attention to detail

  • Deadline driven with experience of running projects to time and to budget

  • A strong team player

  • Excellent verbal and written communication skills

  • Ability to think creatively learn quickly and act on initiative

  • Ability to juggle multiple tasks and allocate time effectively

  • Mature confident and able to deal with even the most senior stakeholder

  • Excellent computer literacy

  • Past experience in a B2B role essential

  • Good understanding of WIRED and the brand

Does this sound like you

Please upload your CV and cover letter/portfolio which highlights why youd love to take on this role and why youre a great match for what were looking for.

We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we dont use AI-assisted technology to review applications.

What benefits do we offer

  • 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer.

  • Youll have access to a competitive pension scheme Bupa Private Healthcare Season ticket loans and eye tests.

  • We offer a range of tools to support your wellbeing including core hours 10 remote days (from home or a country with a Condé Nast office location) access to our Employee Assistance Programme corporate gym membership and cycle to work scheme.

  • Were a dog friendly office plus youll enjoy discounts and magazine subscriptions keeping you up to date with all things Condé Nast.

  • We encourage personal and professional growth through the Condé Nast Learning Hub where youll find an extensive portfolio of learning courses and training available in local languages.

  • Our Employee Resource Groups provide a platform for employees to identify shared objectives exchange ideas and work on community priorities for our global workforce.

What happens next

If you are interested in this opportunity please apply below and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.

Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status age familial status and other legally protected characteristics.


Required Experience:

Manager

WIRED is where a better future is imagined. For three decades we have been the indispensable guide to a world in constant transformation. We cover humanitys biggest challenges from climate change to global security from pandemic preparedness to the future of democracy and tell stories of the people ...
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Key Skills

  • Marketing
  • Catering
  • Organizational skills
  • Hospitality Experience
  • Management Experience
  • HubSpot
  • Event Planning
  • Events Management
  • Project Management
  • Event Marketing
  • Leadership Experience
  • negotiation

About Company

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Als exklusivstes Medienunternehmen der Welt zählt Condé Nast weltweit bekannte Marken wie VOGUE, GLAMOUR, GQ und AD Architectural Digest zum Portfolio.

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