Sr Partner Success Specialist

Job Title: Sr Partner Success Specialist

Location : Bangalore

• Build long-term collaborative partner relationships
• Understand partner business models goals and growth plans
• Act as a trusted advisor and primary point of contact for assigned partners
• Support partners in delivering successful customer outcome
• Identify capability gaps and coordinate targeted enablement plans
• Support certifications specializations and solution readiness
• Reinforce best practices across sales delivery and success
• Drive partner adoption of products solutions and programs
• Help partners realize value through effective enablement and execution
• Guide partners through ServiceNow certifications specializations and AI skill readiness
• Identify capability gaps across sales pre-sales delivery and customer success
• Contribute to joint business plans QBRs and pipeline reviews
• Track partner KPIs (pipeline revenue certifications CSAT adoption)

• 7 years experience working in a partner organization partner manager partner marketing sales role in a program enablement/advocacy partner development and enablement role
• This role needs to be working with and supporting teams and partners in India and prefer someone in Bangalore India for close working relationships with the teams in that office
• Excellent presentation communication and marketing skills active listening time management and interpersonal skills
• Experience in working with and building partnerships is a must and an understanding of Build Consulting and implementation Reseller and Service Provider partner types and motions
• Experience in working with partner ecosystems including internal partner management sales technical and marketing teams
• High energy level and a can do attitude
• Strong and collaborative people skills with a win-as-a-team attitude
• Effective time management capable of delivering/executing the tactics on multiple projects on time
• Ability to maintain a high level of productivity in a fast-paced team environment while managing multiple competing priorities
• Diplomacy integrity and presence that enables you to work effectively at all levels within large organization
• Strong facilitation skills for workshops enablement sessions
• Comfortable operating in fast-changing AI and platform environments
• Continuous learner with curiosity for AI and ecosystem evolution