Accounts Receivable Accountant

Ho Chi Minh City - Vietnam

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

The Accounts Receivable (AR) Accountant (Billing Analyst) will provide support to clients and Sales on billing-related matters in a highly technical environment. The position is responsible for handling a wide range of billing queries on various products that facilitate the M&A lifecycle. This is a position requiring a professional mix of fintech and interpersonal skills.

Responsibilities:

Provide support by assisting customers Sales and other stakeholders with simple to moderately complex billing-related questions and problems.
Triage customer requests and engage various internal departments (Collections Client Services Sales Revenue & Enablement Sales Accounts Receivable Legal etc.) to provide appropriate responses.
- Route issues the Analyst is unable to resolve to the appropriate person or team for timely resolution.
- Provide explanations of invoice charges by performing a thorough analysis using various billing and data usage reports.
- Provide copies of invoices summary of invoices (SOI) and cost to date (CTD) using Microsoft Excel & Salesforce systems.
- Collaborate with Legal Treasury and Security & Compliance to complete vendor forms for payments and provide banking information to customers.
- Receive customer purchase order numbers (POs) and perform analysis and follow-up to correlate to customer invoices.
- Assist with general Finance inquiries and other administrative tasks (e.g. handling W9 forms)
- Ensure deliverables for customers are accurate and timely and monitor progress on deliverables.
- Capture all service requests interactions and communications in Salesforce Billing Console.
- Build positive relationships with Clients Sales and other internal departments.
- Additional duties as requested from time to time.

Education:

Bachelors degree in Business Administration Accounting or Finance or related field

Experience:

3-5 years related experience in a billing support or product support environment.
Strong knowledge of Salesforce (or similar CRM)
Advanced Excel knowledge (formulas vlookups pivot tables etc.)
Strong analytical and problem-solving skills with high learning agility.
Proven ability to multitask in a time-sensitive and deadline-driven work environment.
Strong communication skills especially in explaining technical terms in a way non-technical individuals can understand.
Ability to work well in a team collaboration environment.
Excellent organizational skills and attention to detail.
Knowledge of M&A financial or legal sectors an advantage but not essential

Responsibilities:

Provide support by assisting customers Sales and other stakeholders with simple to moderately complex billing-related questions and problems.
Triage customer requests and engage various internal departments (Collections Client Services Sales Revenue & Enablement Sales Accounts Receivable Legal etc.) to provide appropriate responses.
- Route issues the Analyst is unable to resolve to the appropriate person or team for timely resolution.
- Provide explanations of invoice charges by performing a thorough analysis using various billing and data usage reports.
- Provide copies of invoices summary of invoices (SOI) and cost to date (CTD) using Microsoft Excel & Salesforce systems.
- Collaborate with Legal Treasury and Security & Compliance to complete vendor forms for payments and provide banking information to customers.
- Receive customer purchase order numbers (POs) and perform analysis and follow-up to correlate to customer invoices.
- Assist with general Finance inquiries and other administrative tasks (e.g. handling W9 forms)
- Ensure deliverables for customers are accurate and timely and monitor progress on deliverables.
- Capture all service requests interactions and communications in Salesforce Billing Console.
- Build positive relationships with Clients Sales and other internal departments.
- Additional duties as requested from time to time.

Education:

Bachelors degree in Business Administration Accounting or Finance or related field

Experience:

3-5 years related experience in a billing support or product support environment.
Strong knowledge of Salesforce (or similar CRM)
Advanced Excel knowledge (formulas vlookups pivot tables etc.)
Strong analytical and problem-solving skills with high learning agility.
Proven ability to multitask in a time-sensitive and deadline-driven work environment.
Strong communication skills especially in explaining technical terms in a way non-technical individuals can understand.
Ability to work well in a team collaboration environment.
Excellent organizational skills and attention to detail.
Knowledge of M&A financial or legal sectors an advantage but not essential