Agile Project Manager Scrum Master (Mobile App Delivery)

What success looks like in this role:

Manages the efforts of assigned Delivery Management associates / team members.
Ensures team members follow established procedures and deliver exceptional client service across all aspects of delivery management including:
o Developing and updating / adapting delivery related project plans timelines and schedules
o Coordinating day-to-day project tasks
o Monitoring project progress and updating status reports
o Participating in client meetings helping manage expectations and helping address emerging questions / issues
o Working with internal product technical and other teams to ensure issues are addressed and resolved in a timely and accurate fashion
o Providing accurate client status reports
o Representing clients to internal teams and service organizations.
Engages with clients to exchange information gather requirements and expectations and ensure high levels of satisfaction.
Serves as a key point of contact for process related questions or issues.
Monitors team performance and outcomes addressing and resolving competency and related issues. Works with any 3rd Party providers and sub-contractors to ensure the implementation of deliverables.

Agile Delivery & Ceremonies

• Lead and facilitate Scrum ceremonies: sprint planning daily stand-ups backlog refinement sprint reviews and retrospectives.
• Own release management coordinating dependencies approvals and production readiness.
• Maintain transparent delivery plans sprint goals velocity tracking burndown/burnup charts and impediment logs.

Backlog & Scope Management

• Partner with Product Owner(s) to shape and prioritize the backlog based on business value risk and technical constraints.
• Ensure well-formed user stories with clear acceptance criteria; drive Definition of Ready/Done and quality gates.

Technical Delivery Stewardship

• Demonstrate working knowledge of mobile app development (e.g. Flutter) RESTful APIs CI/CD pipelines and cloud services.
• Interpret architecture diagrams identify dependencies and facilitate alignment across engineering QA and DevOps.
• Collaborate on build and release pipelines feature toggles and environment strategies to improve deployment reliability.

Risk Quality & Governance

• Proactively identify and manage delivery risks issues and assumptions maintaining mitigation plans.
• Establish QA strategies with test leads: test plans automation coverage non-functional requirements and defect triage.
• Drive continuous improvement via data (e.g. cycle time lead time escaped defects) retrospectives and action followthrough.

Stakeholder & Communication

• Create clear concise status updates and dashboards for business and technology stakeholders.
• Manage expectations tradeoffs and scope changes in line with priorities and capacity.
• Facilitate onshore/offshore collaboration across time zones ensuring handover quality and shared understanding.

Tools & Ways of Working

• Champion effective use of Azure DevOps and/or Jira for planning tracking reporting and release workflows.
• Uphold Agile best practices coaching teams and stakeholders on Scrum Kanban and scaled frameworks as appropriate.

#LI-CM1

You will be successful in this role if you have:

• 510 years of experience in Agile delivery and project management including Scrum leadership.
• Proven track record leading sprint planning backlog refinement release management and other ceremonies.
• Handson experience with Azure DevOps and/or Jira for endtoend delivery tracking.
• Technical understanding of mobile app concepts (e.g. Flutter) APIs/integration and CI/CD practices; ability to interpret architecture and system dependencies.
• Strong capability in delivery at pace risk management and issue resolution.
• Demonstrated stakeholder management communication and expectation setting aligned to business priorities.
• Experience working in an onshore/offshore (UK/India) delivery model.
• Bachelors degree in Computer Science Engineering Information Systems or related field (or equivalent experience).

Preferred / Nice to Have

• Certifications: CSM/PSM SAFe Agilist PMIACP.
• Exposure to cloud platforms (Azure AWS or GCP) and mobile app store release processes.
• Experience with test automation frameworks and observability tooling (logs metrics tracing).
• Familiarity with Kanban Lean and value stream mapping.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age blood type caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.

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