Business Analyst- Court Business Office (Blake)

Are you a strategic thinker with a passion for making systems work better for everyone The Administrative Office of the Courts (AOC) is looking for a dynamic Business Analyst to help drive one of the most impactful initiatives in our state the Blake Refund Program.

This is more than a job. Its a chance to be part of a transformative effort supporting the State v. Blake refund project which helps ensure fairness and justice across Washingtons court system. Youll be at the center of it all working with a diverse team of professionals from court clerks and administrators to technical experts and judicial officers.

In this role youll dive deep into understanding how our statewide court systems operate uncover what they need to do better and help shape the tools that make justice more accessible. Youll gather and document business requirements analyze systems and support quality assurance efforts that directly impact how courts serve communities.

Youll work independently but never alone collaborating closely with the Court Services Division and partner agencies all while making decisions that matter. If you thrive in a mission-driven environment and enjoy solving complex problems with real-world impact wed love to meet you.

Our Mission: Advance the efficient and effective operation of the Washington Judicial System.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity inclusion accountability and teamwork.It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures backgrounds and perspectives while fostering growth and advancement in the workplace.

Job #: 2025-102

Status: Project Full-Time*

Location: Olympia Washington

Salary: Range 68: $84984 - $111504 per year (DOQ).

Opens: December 19 2025

Closes: January 4 2026. Candidates are encouraged to apply early. AOC reserves the rightto close the recruitment at any time but no sooner than seven days after posting.

*Duration: This is a CLJ-CMS project position that is currently funded through June 30 2027. It is anticipated that further funding will be approved through December 31 2027.

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State seek more information about residency requirements from the AOC hiring manager for this recruitment.

This position requires you to be in the office at least two (2) days per week.

Some of the duties you will perform are:

• Eight (8) yearsof information technology experience which includes three (3) years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders analyzing and evaluating business functions/processes for deficiencies and enhancements and recommending solutions to address business needs.

OR

• Associate degree in computer science information systems or related technical/business discipline and six (6) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders analyzing and evaluating business functions/processes for deficiencies and enhancements and recommending solutions to address business needs.

OR

• Bachelors degree in computer science information systems or related technical/business discipline and four (4) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders analyzing and evaluating business functions/processes for deficiencies and enhancements and recommending solutions to address business needs.

OR

• Masters degree in computer science information systems or related technical/business discipline with one (1) year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders analyzing and evaluating business functions/processes for deficiencies and enhancements and recommending solutions to address business needs.

*Relative IT Experience includes systems and software requirements development and management software or systems development following the software development lifecycle and project management practices.

• Judicial & Court Operations Expertise - Deep understanding of court structures case types jurisdictional nuances case flow calendaring clerk and administrator functions and courtroom procedures.
• Data Analysis & Evidence Based Decision Making - Skilled in collecting interpreting and reporting court performance data; identifying trends root causes and using research and best practices to guide recommendations.
• Process Improvement & Strategic Planning - Proficient in workflow mapping identifying inefficiencies recommending improvements and aligning operational changes with long-term justice system goals.
• Project Management & Change Navigation - Experienced in planning and executing projects managing timelines and stakeholders and supporting courts through system transitions and policy shifts.
• Communication & Facilitation - Strong ability to translate complex concepts into clear language lead consensus-building discussions adapt communication to diverse audiences and deliver impactful presentations.
• Technology & Productivity Tools - Knowledge of case management systems (e.g. Odyssey JIS Tyler CMS) and advanced proficiency in Microsoft 365 (Teams Outlook Word PowerPoint OneNote).
• Consistent demonstration of AOC Values - Integrity Teamwork Customer Service Honesty Communication Respect Accountability and Trust.

IMPORTANT:To be considered for this position you MUSTinclude the following:

• Completed online application;
• Current Resume;
• Letter of Interest describing how you meet the specific qualifications for the position.

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not overtime eligible.
  

The Washington State Administrative Office of the Courts does not use the E-Verify system; therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information please visit .

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

SPECIAL NOTE: Before a new hire a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job.