Offsite Director, Central Sterile Processing & Supply

Site: The Brigham and Womens Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for direction and oversight of the operations and leadership of the sterilization and distribution of surgical instruments and equipment ensuring compliance with industry standards and regulations.

Oversee the daily operations of the Central Sterile department including staffing scheduling and resource allocation.

Develop and implement sterilization processes and protocols to ensure the safe and effective decontamination sterilization and storage of surgical instruments.

Supervise and guide a team of sterile processing technicians.

Manage the procurement maintenance and repair of sterilization equipment ensuring compliance with manufacturer recommendations and regulatory requirements.

Implement quality control measures and perform regular audits to ensure compliance with sterile processing standards.

Ensure compliance with regulatory agencies such as the Occupational Safety and Health Administration (OSHA) the Centers for Disease Control and Prevention (CDC) and relevant accreditation bodies (e.g. The Joint Commission).

The Offsite Director Central Sterile Processing & Supply (CSPS) provides operational leadership for all off-campus CSPS environments including MGH Waltham MGH Danvers Brigham & Womens Faulkner Hospital and the Foxboro Ambulatory Surgery Center. The Director ensures that offsite teams deliver safe reliable and standardized services aligned with the expectations procedures and quality frameworks established by the AMC CSPS departments.

The Director oversees operational workflows across offsite locationsincluding decontamination sterilization inspection packaging HLD instrument management case cart assembly and supply procurement and distributionensuring adherence to AAMI DPH and organizational SOPs. The incumbent identifies operational risks service needs and resource gaps unique to satellite and ambulatory settings and implements strategies that support consistency readiness and operational performance across all sites.

The Offsite Director partners with perioperative and procedural leaders infection control facilities clinical departments and CSPS senior leadership to ensure efficient processes safe handling of reusable medical devices and reliable service delivery. The role cultivates leadership capability across offsite CSPS teams maintains strong communication and escalation pathways and ensures each location functions as a fully integrated and supported extension of the AMC CSPS network.

Responsible for direction and oversight of the operations and leadership of the sterilization and distribution of surgical instruments and equipment ensuring compliance with industry standards and regulations.

Education: Bachelors Degree Nursing preferred

Can this role accept experience in lieu of a degree No

Licenses and Credentials

Experience: Surgical Nursing Experience 8-10 years required; and Supervisory Experience 5-7 years required

Principal Duties & Responsibilities

Develop and implement sterilization processes and protocols to ensure the safe and effective decontamination sterilization and storage of surgical instruments.

Develops and implements offsite sterile processing workflows standards policies and procedures for MGH Waltham MGH Danvers BWFH and Foxboro ASC.

Establishes training resources competency expectations and departmental policies to support consistent instrument and endoscope reprocessing.

Ensures offsite teams adhere to contemporary practices related to decontamination inspection high-level disinfection sterilization storage and instrument readiness.

Oversees standardization of offsite reprocessing protocols to align with AMC CSPS standard work.

Manage the procurement maintenance and repair of sterilization equipment ensuring compliance with manufacturer recommendations and regulatory requirements.

Ensures processing equipment across offsite locations is adequately maintained including washers sterilizers AERs borescopes and inspection tools.

Coordinates equipment repairs preventative maintenance and validation activities at Waltham Danvers BWFH and Foxboro ASC.

Partners with hospital facilities and vendors to ensure equipment reliability and compliance with IFUs and regulatory expectations.

Supports capital planning for new or replacement equipment incorporating workload growth projections and safety requirements.

Ensure compliance with regulatory agencies such as the Occupational Safety and Health Administration (OSHA) the Centers for Disease Control and Prevention (CDC) and relevant accreditation bodies (e.g. The Joint Commission).

Ensures offsite departments maintain compliance with TJC DPH AAMI OSHA and CDC standards.

Maintains proper documentation per regulatory and departmental protocols including sterilization load records maintenance logs and HLD documentation.

Acts appropriately on results of biological indicators load recalls and positive spore tests.

Develops and updates department policies and standard work to reflect industry standards and regulatory changes.

Ensures offsite teams are prepared for internal audits and external regulatory surveys.

Oversee the daily operations of the Central Sterile department including staffing scheduling and resource allocation.

Provides daily operational oversight for CSPS at MGH Waltham MGH Danvers BWFH and Foxboro ASC.

Exercise full managerial authority for hiring performance evaluations coaching corrective action and supported termination decisions for leadership roles. Reviews and approves payroll time-off requests scheduling and attendance across offsite teams.

Ensures adequate staffing resource allocation and workflow coverage to meet production demands.

Ensures instrumentation and surgical supply workflows align with OR and procedural schedules.

Ensures timely and accurate instrument ordering repair maintenance and replacement processes.

Oversees refinement of surgical instrument and supply inventories to improve tray integrity case cart accuracy and product availability.

Ensures OR Materials Management activities are completed including bone/tissue management onboarding/offboarding of products profile cart maintenance remediation of expired goods consignment oversight and contract adherence.

Supervise and guide a team of sterile processing technicians.

Provides direct supervision coaching and mentorship for CSPS offsite managers and supervisors.

Hires trains orients and evaluates manager- and supervisor-level staff; conducts performance management and skill development.

Ensures offsite staff receive structured onboarding competency assessment and ongoing training aligned with MGH CSPS standards.

Maintains accountability for adherence to standard work; intervenes when deviations occur.

Interfaces with OR Endoscopy and nursing leadership to coordinate cross-functional staffing and workflow support.

Implement quality control measures and perform regular audits to ensure compliance with sterile processing standards.

Establishes and monitors productivity quality and compliance metrics across all offsite sites.

Conducts routine quality assurance rounds workflow audits equipment checks and documentation reviews.

Investigates reported process failures patient safety events and escalation requests.

Develops and implements remediation plans to address identified risk areas.

Identifies quality improvement opportunities and oversees workflow redesign efforts.

Ensures effective use of software systems (SPM Mobile Aspects TorQ PeopleSoft) and partners with informatics teams to improve process visibility.

Serves as local HLDS subject matter expert and coordinates with the MGH HLDS Team for complex issues.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Onsite

75 Francis Street

40

Regular

Day (United States of America)

Pay Range

$121908.80 - $177351.20/Annual

Grade

9

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework