At SCP Health what you do matters

As part of the SCP Health team you have an opportunity to make a difference. At our core we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients 7500 providers 30 states and 400 healthcare facilities SCP Health is a leader in clinical practice management spanning the entire continuum of care including emergency medicine hospital medicine wellness telemedicine intensive care and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration courage agility and respect.

JOB PROFILE SUMMARY:

Director Business Solution Architecture

We are seeking a hands-on strategic and highly collaborative Director of Business Solution Architectureto establish and lead the Business Solution Architecture (BSA) function across the organization. This role will drive the design and delivery of enterprise solutions across Salesforce and key enterprise applications including QGenda mySCP portal and the broader application ecosystem supporting Client/Facility Clinical and Patient workstreams.

This role is ideal for a senior practitioner-leader with deep solutioning experiencewho enjoys setting direction while remaining actively engaged in discovery design and complex problem-solving. The Director will be responsible for defining the BSA framework governance model and competency standards while coaching and mentoring the team on the nuances of solution design stakeholder engagement and platform best practices.

This is a high-impact high-visibility role that blends hands-on architecture team leadership and organizational capability building.

Key Responsibilities

Establish BSA Framework Governance & Competency

• Define and implement the Business Solution Architecture framework including roles responsibilities artifacts and engagement models.
• Establish and enforce solution governance standardsacross Salesforce and enterprise applications.
• Define BSA competency models best practices and quality standards for solution design and documentation.
• Coach the team on nuanced aspects of solutioning including tradeoff analysis platform constraints scalability considerations and business-to-technology translation.

Hands-On Solution Architecture & Design

• Remain actively engaged in discovery solutioning and design sessions particularly for complex or high-impact initiatives.
• Translate business requirements into clear scalable functional designsaligned with platform capabilities.
• Review refine and approve solution designs providing hands-on guidance and corrective direction where needed.
• Act as an escalation point for complex architectural decisions across Salesforce QGenda mySCP portal and related systems.

Team Leadership & Coaching

• Lead mentor and develop a team of Business Solution Architects.
• Provide hands-on coaching design reviews and real-time feedback to elevate solution quality and consistency.
• Establish performance expectations career paths and development plans for BSA team members.
• Foster a culture of accountability collaboration and continuous learning.

Cross-Functional Partnership

• Partner closely with Product PMO Platform Integration and Data teams to align solution design with delivery and enterprise standards.
• Work with Product Owners to shape demand intake prioritize initiatives and sequence delivery.
• Collaborate with integration and data teams to ensure accurate consistent and governed data flows across systems.
• Serve as a trusted advisor to business and technology stakeholders.

Architecture Standards & Roadmaps

• Define and maintain functional architecture standardsacross platforms.
• Contribute to and influence platform and solution roadmaps ensuring designs support long-term scalability and reuse.
• Partner with Enterprise and Technical Architects to ensure alignment between functional and technical architecture.

Governance Security & Compliance

• Embed security privacy and compliance requirements into all solution designs.
• Ensure adherence to naming conventions access models development standards and documentation practices.
• Support audit and regulatory needs through strong governance and traceability.

Agile Delivery Oversight

• Provide architectural leadership throughout Agile delivery.
• Participate in backlog refinement sprint planning demos and retrospectives as needed.
• Support UAT release readiness and change management activities to ensure successful adoption.

Continuous Improvement & Innovation

• Stay current on Salesforce releases industry best practices and updates to QGenda and mySCP portal.
• Identify opportunities to improve solution quality delivery efficiency and user experience.
• Champion continuous improvement and architectural discipline across the organization.

Qualifications

Experience

• 10 yearsin business analysis solution architecture or related roles.
• Strong hands-on experience with Salesforce and similar enterprise applications
• Experience operating in healthcare or regulated environments preferred.
• Microsoft Azure AWS Project Management experience preferred

Technical & Platform Expertise

• Deep understanding of Salesforce data models security automation and integrations.
• Strong grasp of multi-system integration patterns and data flows.
• Proficiency with JIRA Confluence Lucidchart or similar tools.

Certifications (Preferred)

• Salesforce Administrator (preferred).
• Salesforce App Builder or Architect certifications (preferred).
• AWS Certifications (required or equivalent technical experience)

Leadership & Soft Skills

• Practitioner-first leader with the ability to balance strategy and execution.
• Strong coaching facilitation and stakeholder management skills.
• Excellent judgment in navigating ambiguity and architectural tradeoffs.
• Collaborative proactive and outcomes-oriented.

CONFIDENTIALITY:

The daily activities of this position will be held in the strictest confidence whether it is in regard to a person individual and/or a strategic initiative. Confidentiality must be maintained on any and all documents and/or information processed.

COMPLIANCE:

All SCP Health employees will abide by all policies and procedures including the SCP Health Corporate Compliance Program and will adhere to all applicable local state and federal laws.

DISCLAIMER:

The above statements reflect the general duties considered necessary to describe the essential functions of the job as identified and shall not be considered as a detailed description of all work requirements which may be inherent in the position. They may be subject to change at any time due to reasonable accommodations or other reasons.