Legal Operations Manager

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities providing consulting digital services technology solutions and more. We believe in harnessing the power of technology to achieve extraordinary things creating lasting value and impact for our communities partners and people. Our diverse workforce of 13000 has delivered large-scale mission-critical and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What will you do:

1. Legal Operations

• Maintain and later design standardised workflows for knowledge capture.
• Support/facilitate implementation of contract/legal documentation standards maintain clause libraries/playbooks and update/manage templates.
• Develop and track performance dashboards and operational KPIs
• Build audit-ready processes that ensure consistency accountability and traceability
• Integrate AI-driven analytics into performance dashboards and reporting

2. AI Enablement

• Implement the Legal teams efforts in evaluating optimising and integrating AI tools for contract analytics drafting summarisation workflow automation e-signature research
• Implement agreed data-governance standards to ensure secure compliant use of AI tools (prompting protocols access control retention audit trails)
• Identify operational bottlenecks; propose automation pathways using AI-assisted or other workflows
• Assist on training and easing the Legal team in AI adoption

3. Contract Repository & Internal Communications

• Manages the contract repository ensuring compliance with retention policies and audit readiness as a prerequisite for sales commission payouts
• Ensure that templates are kept on platforms which can be accessed by internal stakeholders
• Manage and update NCS Legal Intranet webpages from time to time

4. Contract Management Operations

• Providing secondary support to contract management team as needed

5. Stakeholder & Vendor Management

• Act as primary operational liaison with internal business units (e.g. IT procurement and finance)

6. Financial and Administration

• Overseeing sales/account managers commissions clearance upon receipt of full contract documentation
• Preparation of legal budgets and tracking of legal expenses
• Administrative tasks including general secretarial support for the Legal department (e.g. procuring of supplies facilitating expense claims invoice processing formatting research) and Corporate Secretarial arm (e.g. preparation of Board & Exco meetings and facilitating signing of documents)

The ideal Candidate should possess:

• Experience with legal tech and digital transformation of in house legal and commercial management departments.
• Degree or Diploma in AI Information Technology or related fieldLegal Studies Legal Operations Business Administration.
• 5 years experience in legal operations or IT management.
• Familiarity with workflow design technology implementation and process optimisation.
• Keen interest and/or experience with document automation data governance and legal-tech platforms.
• Good analytical skills and extract insights from operational data.
• Agile organised and hardworking.