Technical Implementation Specialist
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Technical Implementation Specialist (Onboarding Manager)
Contractor Fee: $3200 - $3500/month (USD)
Work Arrangement: Remote
Engagement Type: Independent Contractor
Commitment: Full-time (Approx. 45 hours/week)
Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.
About This Role:
Were looking for a Technical Implementation Specialist to own the onboarding and technical setup of new clients or customers. This role sits at the intersection of onboarding operations and light technical execution. Youll be responsible for ensuring smooth implementations by coordinating requirements validating data and handling basic scripting or data work when needed.
This is not a pure engineering role but you must be comfortable working with technical concepts structured data and troubleshooting issues independently.
Key Responsibilities:
Own end-to-end onboarding and implementation for new clients or accounts
Gather requirements and translate them into clear implementation steps
Configure systems integrations or workflows based on onboarding needs
Work with datasets using SQL to validate audit or reconcile data
Use basic Python scripting for automation data cleanup or internal tools
Troubleshoot implementation issues and identify root causes
Coordinate with internal teams (engineering ops support) as needed
Maintain clear documentation onboarding checklists and status updates
Ensure implementations are completed accurately and on schedule
Software/Platforms/Tools:
Python (basic scripting)
SQL
Google Sheets / Excel
Internal tools APIs or databases (training provided where applicable)
Project or task management tools (Asana ClickUp Monday etc.)
Qualifications:
At least 3 to 5 years of freelancing experience
3 years of experience in onboarding implementation technical operations or similar roles
Excellent oral and written English communication skills (C1 or C2 level)
Comfortable writing basic Python scripts and SQL queries
Strong understanding of data structures workflows and system logic
Excellent written and verbal English communication skills
Highly organized detail-oriented and reliable with follow-through
Comfortable working US business hours
Able to work independently in a remote environment
Shift Schedule:
Monday to Friday 9:00 AM 6:00 PM US CST
Key Skills
- Employee Orientation
- Dayforce
- Human Capital Management
- Visio
- Business Process Modeling
- Process Mapping
- Ceridian
- Smartsheet
- Salesforce
- Peoplesoft
- Project Management
- Microsoft Project
