Customer Operation Watch Technician
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Job Location:
Moonachie, NJ - USA
Monthly Salary:
$ 18 - 21
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
The Customer Operation Watch Technician is responsible for battery replacement and engraving services on timepieces ensuring restored functionality aesthetic excellence and personalized customer offerings. This technicians role is to deliver high-quality work that aligns with Movado Groups standards for customer satisfaction and brand excellence.
Responsibilities
Battery Services
- Install appropriate battery types and voltages for various watch models.
- Inspect and clean battery terminals.
- Set time and date functions following battery replacement.
- Conduct functional and water resistance tests using pressure-testing equipment; document and report results.
Engraving Services
- Process documentation for customer engraving orders.
- Use engraving software and operate engraving machinery independently.
- Collaborate with the external teams for custom engraving requests or clarifications.
- Ensure all engraving meets accuracy placement and quality standards.
- Maintain engraving equipment and monitor software updates or troubleshooting needs.
General Duties
- Maintain clean organized workstations and tools.
- Document all service activities in tracking systems accurately and promptly.
- Support physical inventory counts and special projects.
- Provide backup support to other areas within SAV.
Requirements
- High School Diploma or equivalent.
- Must pass a dexterity and tool-handling skills test.
- Prior experience in watch battery service refurbishment or engraving preferred.
- Strong attention to detail with a focus on quality and precision.
- Effective English communication skills (verbal and written).
- Ability to multitask in a fast-paced high-volume environment.
The hourly range for this position is from $18.00 to $21.00.
DIRECT APPLICANTS ONLY - NO AGENCIES
Movado Group Inc. designs sources and distributes MOVADO MVMT OLIVIA BURTON EBEL CONCORD COACH TOMMY HILFIGER HUGO BOSS LACOSTE and CALVIN KLEIN watches worldwide andoperatesMovado company stores in the United States.
Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteranstatusor any other legally protected statusin accordance withapplicable federalstateand local laws.
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Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.
Required Experience:
IC
Key Skills
- Children Activity
- Administrative Skills
- Financial Services
- Generator
- HSE
- Archicad
About Company
A website of Movado Group, Inc. for investors and stockholders. Movado Group Inc. designs, manufactures, and markets Concord, Ebel, ESQ, CoachWatch, Tommy Hilfiger watches, and Movado watches and personal accessories. The site provides current financial and performance data and corpor ... View more
