We are seeking a motivated and detail-oriented Customer Service Agent to join our New Orleans team. This role is ideal for individuals who enjoy assisting clients solving problems efficiently and representing a company with professionalism and confidence. You will serve as a key point of contact ensuring a positive and seamless experience for our clients.
Responsibilities
Respond to customer inquiries in a timely professional manner
Provide accurate information regarding services and internal processes
Resolve customer concerns while maintaining a high standard of service
Document interactions and maintain organized records
Collaborate with internal departments to ensure client satisfaction
Uphold company policies quality standards and service expectations
Qualifications :
Strong verbal and written communication skills
Excellent problem-solving and organizational abilities
Professional demeanor and customer-focused mindset
Ability to work independently and as part of a team
Comfortable handling multiple tasks in a fast-paced environment
Strong attention to detail and reliability
Additional Information :
Competitive salary
Growth opportunities within the company
Skill development and professional training
Supportive and collaborative work environment
Stable full-time position
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more