Introduction to the job
The Management Support Team Lead plays a pivotal role in ensuring operational excellence and fostering a positive workplace culture. This position is responsible for overseeing and managing the centralized management assistant team driving efficiency and consistency across administrative support addition the role involves planning and executing employee engagement events throughout the year creating meaningful experiences that strengthen team collaboration and morale. Finally the ideal candidate brings structured project management experience leveraging proven methodologies to deliver initiatives on time and within scope. This dynamic role requires strong leadership organizational skills and the ability to balance strategic oversight with hands-on execution.
Role and responsibilities
Team Leader
Oversees the onboarding training and managing of ten Management Assistants
Drives the HR cycle including goal setting performance management and talent development
Leads operational excellence with the MSO with a strong focus on:
Tooling management: Year calendar via Bamboo agenda analysis
Process management: SLA/Team Charter
Meeting management: MoM meeting hygiene rotating schedule
Training: Time management onboarding master classes
Cost control (T&E audit)
Partners with clients (leaders) to ensure needs and Service Level Agreements are being met
Collects feedback to evaluate and refine the MST and identify new innovative support solutions
Builds a High Performing Team and fosters an inclusive environment
Employee Engagement Manager
Manage and organize employee appreciation events with the following accountabilities:
Manage the San Diego employee engagement and appreciation events annual budget
Scope plan and organize 12 employee appreciation events a year ranging from 200-2000 guests per event
Manage project execution of agreed events overseeing internal support staff as well as external vendors contracted to support events
Develop and execute multichannel communications plans for San Diego site employment engagement initiatives
Assess and measure the success of employee engagement events to inform future event strategy
Project Manager
Scopes drives and implements specific initiatives to benefit the efficient operations of the San Diego site to include:
Opportunity Identification: Collaborates with cross-functional teams to identify pain points and translate them into actionable solutions
Project Scoping and Solutioning: Scopes out work needed to complete identified initiatives and works with key stakeholders and business partners to identify solutions
Project Implementation: Manages project timelines deliverables and stakeholder communications for efficiency-related initiatives
Change Management: Supports change management and adoption of new tools across
Continuous Improvement: Monitors performance and continuously improves based on feedback and evolving needs
Education and experience
Bachelors degree or equivalent required; Global experience a plus
Minimum of 8 years administrative experience preferably working with executive management in a complex fast-paced team environment
Experience leading and managing teams
Experience overseeing projects with demonstrated strengths in multi-tasking prioritizing work and driving results
Skills
High Proficiency in Microsoft Office: Outlook Word Teams Excel PowerPoint
High Proficiency in O365 tools including Teams SharePoint and basic dashboarding
Superior customer service collaboration and interpersonal skills
Excellent planning organizational and written and verbal communication skills
English language skills - excellent written and verbal communication
You are able to grow positive relationships with supported management colleagues and assistants at all organizational levels
You are able to create an extended planning with preparation horizon in terms of >12 months for management support within your Sector/Department.
You are able to translate policy or planning into group objectives
You initiate and give input to further develop guidelines/standards
You contribute to the translation of ASML policies to your team of management assistants
You are able to apply multiple styles in engaging stakeholders by: (Stating Hierarchy Legitimizing Relationship Logic Exchanging Joint problem solving Set the example)
You work independently; identifies and solves problems in a timely manner; escalates when necessary
You have an open mind for new developments and change and make recommendations for improvement of further professionalizing our Management Support Organization
The current base annual salary range for this role is currently:
$00Pay scales are determined by role level location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate including but not limited to job-related skills relevant education and experience certifications abilities of the candidate and pay relative to other team members.
The Company offers employees and their families medical dental vision and basic life insurance. Employees are able to participate in the Companys 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information please contact the Recruiter or click on this link Compensation & Benefits in the US.
All new ASML jobs have a minimum application deadline of 10 days.
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML Read our frequently asked questions.
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules facilities or conditions which enable an individual with a disability to apply for a job perform the essential functions of a job and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application participate in an interview or otherwise participate in the employee pre-selection process please send an email to to initiate the companys reasonable accommodation process.
Please note: This email address is solely intended to provide a method for applicants to initiate ASMLs process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.
ASML gives the world's leading chipmakers the power to mass produce patterns on silicon, helping to make computer chips smaller, faster and greener.