WalkMe an SAP company pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in todays complex digital landscape. By leveraging WalkMes featuresguidance engagement insights and automationemployees boost efficiency executives gain greater visibility into digital usage and organizations maximize their digital assets driving successful digital transformation.
Together SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAPs robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMes intuitive digital adoption platform.
The Scaled Partner Business Manager at WalkMe is responsible for expanding and accelerating WalkMes partner ecosystem by managing a broad portfolio of partnersincluding SIs VARs Solution Providers and Digital Transformation Consultantsthrough programmatic data-driven and scalable engagement models.
This role enables partners to independently deliver value across WalkMes Digital Adoption Platform (DAP) ensuring they are trained enabled and aligned with WalkMes standards of delivery excellence. You will serve as the connective tissue between partners and WalkMes internal teams driving ecosystem impact at scale to increase partner-sourced and partner-influenced pipeline improve partner readiness and strengthen WalkMes market presence. This entry level role will report directly to the APAC Vice President of the WalkMe Alliances & Channels organization.
What Youll Own
- Partner Management
- Manage a large portfolio of WalkMe partners through structured programmatic motionsleveraging segmentation automation and analytics. Monitor partner health and performance using WalkMe dashboards Salesforce reporting and partner scorecards. Identify high-potential partners and deploy scalable playbooks to accelerate their WalkMe practice development.
- Partner Enablement & Activation
- Lead scalable onboarding curriculum adoption and WalkMe certification readiness for a wide portfolio of partners. Ensure partners stay up to date on WalkMe product innovations use cases best practices and technical requirements. Collaborate with Partner Enablement Product and Professional Services teams to ensure partners can independently scope implement and optimize WalkMe solutions.
- Program Execution & Operations
- Execute WalkMes partner program strategybenefits requirements incentives tierswhile ensuring compliance and operational accuracy. Partner closely with Channel Operations to improve and scale processes leverage automation and optimize partner lifecycle tooling (PRM Salesforce and internal WalkMe systems).Track program KPIs and identify opportunities to enhance partner experience and program impact.
- Revenue & Pipeline Acceleration
- Support scalable co-selling and co-marketing efforts to increase partner-generated and partner-influenced pipeline. Collaborate with Regional Sales Directors CSMs and Partner Account Managers to match partners to customer opportunities. Provide partners with repeatable GTM motionscampaign kits solution plays and service delivery frameworksto help them independently generate demand.
- Cross-Functional Collaboration
- Work closely with Alliances Sales Services Marketing RevOps and Product teams to align partner strategy with WalkMes business objectives. Serve as an internal advocate for your partner cohortsurfacing feedback on product delivery patterns and program gaps. Coordinate partner communications newsletters events and scalable engagement programs.
What You Need to Succeed
- Required Qualifications
- 37 years of experience in partnerships channel management alliances business development or ecosystem operations.
- Experience managing scaled partner ecosystems within a SaaS company; experience with enterprise software or digital transformation partners strongly preferred.
- Strong analytical and operational skills; comfortable with Salesforce data dashboards and program automation.
- Excellent communication and relationship-building skills across both partner and internal cross-functional stakeholders.
- Ability to manage multiple priorities across partners in a structured scalable and repeatable way.
- Preferred Qualifications
- Experience with digital adoption enterprise SaaS or transformation consulting partners.
- Familiarity with partner lifecycle tools such as PRMs LMS platforms and ecosystem analytics.
- Experience in scaled program design partner enablement service delivery readiness and digital engagement strategy.
- Understanding of WalkMes DAP its value drivers and key enterprise use cases (e.g. employee efficiency process adoption automation insights).
What Sets Us Apart
- At WalkMe we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay employee resource groups holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person celebrating what makes us unique and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with ! Enjoy quarterly wellness reimbursements daily BrightBreaks to recharge and WalkMes annual Wellness Month every Julybecause your well-being matters all year long.
- WalkMe provides health coverage options where applicable to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAPs acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The actual base pay is dependent upon many factors such as: location training transferable skills work experience business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe we approach Diversity Equity and Inclusion (DEI) with the same level of collaboration innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact your Talent Acquisition partner immediately.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
WalkMe an SAP company pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in todays complex digital landscape. By leveraging WalkMes featuresguidance engagement insights and automationemployees boost efficiency executives gain greater visibility into ...
WalkMe an SAP company pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in todays complex digital landscape. By leveraging WalkMes featuresguidance engagement insights and automationemployees boost efficiency executives gain greater visibility into digital usage and organizations maximize their digital assets driving successful digital transformation.
Together SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAPs robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMes intuitive digital adoption platform.
The Scaled Partner Business Manager at WalkMe is responsible for expanding and accelerating WalkMes partner ecosystem by managing a broad portfolio of partnersincluding SIs VARs Solution Providers and Digital Transformation Consultantsthrough programmatic data-driven and scalable engagement models.
This role enables partners to independently deliver value across WalkMes Digital Adoption Platform (DAP) ensuring they are trained enabled and aligned with WalkMes standards of delivery excellence. You will serve as the connective tissue between partners and WalkMes internal teams driving ecosystem impact at scale to increase partner-sourced and partner-influenced pipeline improve partner readiness and strengthen WalkMes market presence. This entry level role will report directly to the APAC Vice President of the WalkMe Alliances & Channels organization.
What Youll Own
- Partner Management
- Manage a large portfolio of WalkMe partners through structured programmatic motionsleveraging segmentation automation and analytics. Monitor partner health and performance using WalkMe dashboards Salesforce reporting and partner scorecards. Identify high-potential partners and deploy scalable playbooks to accelerate their WalkMe practice development.
- Partner Enablement & Activation
- Lead scalable onboarding curriculum adoption and WalkMe certification readiness for a wide portfolio of partners. Ensure partners stay up to date on WalkMe product innovations use cases best practices and technical requirements. Collaborate with Partner Enablement Product and Professional Services teams to ensure partners can independently scope implement and optimize WalkMe solutions.
- Program Execution & Operations
- Execute WalkMes partner program strategybenefits requirements incentives tierswhile ensuring compliance and operational accuracy. Partner closely with Channel Operations to improve and scale processes leverage automation and optimize partner lifecycle tooling (PRM Salesforce and internal WalkMe systems).Track program KPIs and identify opportunities to enhance partner experience and program impact.
- Revenue & Pipeline Acceleration
- Support scalable co-selling and co-marketing efforts to increase partner-generated and partner-influenced pipeline. Collaborate with Regional Sales Directors CSMs and Partner Account Managers to match partners to customer opportunities. Provide partners with repeatable GTM motionscampaign kits solution plays and service delivery frameworksto help them independently generate demand.
- Cross-Functional Collaboration
- Work closely with Alliances Sales Services Marketing RevOps and Product teams to align partner strategy with WalkMes business objectives. Serve as an internal advocate for your partner cohortsurfacing feedback on product delivery patterns and program gaps. Coordinate partner communications newsletters events and scalable engagement programs.
What You Need to Succeed
- Required Qualifications
- 37 years of experience in partnerships channel management alliances business development or ecosystem operations.
- Experience managing scaled partner ecosystems within a SaaS company; experience with enterprise software or digital transformation partners strongly preferred.
- Strong analytical and operational skills; comfortable with Salesforce data dashboards and program automation.
- Excellent communication and relationship-building skills across both partner and internal cross-functional stakeholders.
- Ability to manage multiple priorities across partners in a structured scalable and repeatable way.
- Preferred Qualifications
- Experience with digital adoption enterprise SaaS or transformation consulting partners.
- Familiarity with partner lifecycle tools such as PRMs LMS platforms and ecosystem analytics.
- Experience in scaled program design partner enablement service delivery readiness and digital engagement strategy.
- Understanding of WalkMes DAP its value drivers and key enterprise use cases (e.g. employee efficiency process adoption automation insights).
What Sets Us Apart
- At WalkMe we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay employee resource groups holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person celebrating what makes us unique and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with ! Enjoy quarterly wellness reimbursements daily BrightBreaks to recharge and WalkMes annual Wellness Month every Julybecause your well-being matters all year long.
- WalkMe provides health coverage options where applicable to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAPs acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The actual base pay is dependent upon many factors such as: location training transferable skills work experience business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe we approach Diversity Equity and Inclusion (DEI) with the same level of collaboration innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact your Talent Acquisition partner immediately.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
View more
View less