Receptionist - Primary Care
Contract Type: Permanent
Location: Bournemouth 26-32 Oxford Road BH8 8EZ / HCA Primary Care.
Salary:(DOE) Benefits including Private Medical Insurance.
Hours: 40 per week
Schedule: Monday - Friday 8:30am - 5:30am (No weekends)
About HCA UK Corporate Healthcare:
HCA Healthcare UK is renowned for delivering first-class private hospital care and for its expertise in managing complex medical cases. Beyond our hospitals we are also a well-established nationwide leader in Primary Care and Corporate Healthcare services bringing high-quality personalised care directly into the workplace.
Our clinical and non-clinical teams are embedded within some of the UKs most prestigious organisations including global banks insurers and professional services firms. This ensures their employees have seamless access to exceptional healthcare support tailored to the demands of their professional environments.
The Opportunity:
We are looking for a Corporate Receptionist to join our team Primary Care division located in Bournemouth this is a prestigious front-of-house role where youll be the first point of contact for employees and visitors providing a warm professional and efficient service that reflects both HCAs and our clients standards of excellence.
Youll play an important role in creating a welcoming environment and delivering a smooth high-quality experience for every patient and visitor.
Key Responsibilities:
Welcome and assist clients and visitors with professionalism warmth and discretion.
Manage front-of-house operations including telephone and email enquiries.
Issue and explain client paperwork ensuring accuracy and efficiency.
Support a seamless journey by communicating clearly and anticipating needs.
Maintain high standards of presentation safety and confidentiality at all times.
Work independently and confidently in a professional fast-paced setting.
About You:
Previous Receptionist or Front of House experience (2 years) essential.
Exceptional customer service and communication skills both face-to-face and via phone/email.
Strong administrative and organisational abilities.
Confident working autonomously in a professional corporate environment.
Proficient in Microsoft Office and general IT systems.
Healthcare or corporate front-of-house experience is desirable but not essential.
A polished approachable and adaptable manner always representing HCAs values of care integrity excellence and teamwork.
Why HCA UK
Originally founded over 50 years ago by Dr Thomas Frist HCA has gone on to become one of the worlds leading healthcare the UK were one of the largest providers of privately funded healthcare and have invested over 500 million in the latest treatments technology techniques medication and facilities. Being part of a large multisite established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses as well as working conditions that prioritise both your mental and physical wellbeing.
We believe that by caring for our employees we empower them to provide exceptional care for our patients. Thats why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Receptionist youll be eligible for:
25 days holiday each year (plus bank holidays) increasing with service with option to buy or sell leave to suit you
Private Healthcare Insurance for treatment at our leading hospitals
Private pension contribution which increases with length of service
Season Ticket Loan and Cycle to Work scheme
Group Life Assurance from day one
Critical illness cover
Enhanced Maternity and Paternity pay
Corporate staff discount for all facilities including Maternity packages at The Portland
Comprehensive range of flexible health protection and lifestyle benefits to suit you
Discounts with over 800 major retailers
Diversity and Inclusion:
Patients first. Colleagues always. Thats the guiding philosophy behind our approach to Diversity Equity Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion compassion and respect for our patients and for each other. By working together with our colleagues were creating a truly inclusive environment where individual differences are celebrated and everyone can achieve their potential.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. Thats why were happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process and in the workplace to anyone that needs them.
Advert closing date: Second Week of January 2026
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Required Experience:
Junior IC
Welcome to HCA Healthcare UK, where details matter and getting you back to your best self is our priority. Our network of private hospitals, outpatient and medical centres is dedicated to treating you as an individual with healthcare as unique as you are. ;