Restaurant Manager oversees daily operations ensuring smooth service profitability and customer satisfaction by managing staff (hiring training scheduling) controlling costs (inventory waste) maintaining quality/safety standards (food hygiene) handling guest feedback and implementing marketing/sales strategies to meet business goals blending leadership with hands-on problem-solving.
Key Responsibilities:
Operations: Supervise daily front-of-house (FOH) & back-of-house (BOH) activities ensuring efficiency and adherence to brand standards.
Staff Management: Recruit train schedule mentor and evaluate employees; resolve conflicts; foster a positive culture.
Customer Service: Ensure guest satisfaction handle complaints professionally build rapport and drive repeat business.
Financial Management: Control operational costs manage budgets track sales minimize waste and report on revenue/expenses.
Inventory & Supply: Monitor stock levels order food/supplies manage vendors and maintain product availability.
Health & Safety: Enforce strict food safety sanitation and labor compliance.
Marketing & Sales: Develop promotions contribute to marketing and implement strategies to improve sales and profitability.
Essential Skills:
Leadership & Team Building
Strong Communication & Interpersonal Skills
Problem-Solving & Decision Making
Financial Acumen
Customer Service Focus
Attention to Detail
Typical Work Environment:
Various settings: fine dining casual chains.
Collaboration with General Managers Chefs Bartenders Servers.