Customer Software Data Analyst
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Please submit your application as soon as possible as we reserve the right to close this advertisement at any time.
Cochlears mission is to help people hear and be heard. As the global leader in implantable hearing solutions Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to peoples lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
About the Role
We are seeking a Data Analyst who can transform operational data into actionable insights. This role is critical in helping us understand whats working whats not and how we can improve. You will partner with business leaders to identify opportunities influence decisions and track the impact of initiatives.
What Youll Do
- Analyze internal operations metrics (e.g. on-time delivery cycle time backlog cost-to-serve) to identify trends and root causes.
- Translate business questions into clear analytical plans and actionable recommendations.
- Design and build dashboards in Power BI to enable decision-making and track KPIs.
- Partner with stakeholders to secure buy-in for improvement initiatives and monitor their success.
- Maintain data quality and ensure consistent metric definitions across the organization.
What Were Looking For
- Strong analytical skills with experience in SQL Power BI (or similar tools) and advanced Excel.
- Demonstrated experience in building dashboards that drive action not just reporting.
- A passion for leveraging data to drive continuous improvement and solve complex problems.
- Ability to move beyond reporting: diagnose issues quantify impact and recommend solutions.
- Excellent communication and stakeholder management skills able to tell a compelling story with data.
Nice-to-Have
- Knowledge of programming languages such as (Python R) and ERP/BI systems for data wrangling and statistical analysis.
- Familiarity with manufacturing or customer operations processes.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
At Cochlear we value and welcome the unique contributions perspectives experiences and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments then we have several programs in place to support you.
For more information about Life at Cochlear visit
Required Experience:
IC
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
