Salesforce Administrator (Hybrid NY)

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! We are seeking an enthusiastic Salesforce Administrator to join our team. This roles primary responsibility is to support delivery and adoption of key features for at Broadridge. This role will work with the Platform Owner Lead Solutions Architect and Support Lead to document test and roll-out new features. Responsibilities include engagement with business users troubleshooting issues platform improvements training and driving adoption.

We are seeking candidates who are looking to join a fast-growing CRM program and are seeking to take ownership of various aspects of the Salesforce platform. Our teams goal is to create scalable and innovative solutions deliver best-in-class technology and enable intuitive apps for business users. Success in this role will be based on your ability to channel your observations from working sessions or self-driven analysis into actionable tasks.

Candidate should possess a combination of strong business acumen and technical skill and have strong oral and written communication skills.

Key Role Responsibilities

• Support training and onboarding of business users to the system drive adoption on existing apps and features

• Manage case queue and daily support of users troubleshoot errors login access & support.

• Develop a deep understanding of the value proposition of in context of business needs and relay consistent messaging to business audiences to encourage and reinforce best practices

• Configure Salesforce according to approved solutions including but not limited to Page Layouts Lightning Pages Profiles Permission Sets Roles Quick Actions Fields Feature Settings Lightning Apps Reports Dashboards Custom Permissions Custom Metadata Tables Custom Objects Groups Queues Record Types

• Conduct analysis and evaluation of materials and artifacts provided by the business

• Capture comprehensive meeting notes; author requirements based on workshops and conversations with stakeholders business users; author and track user stories

• Author and maintain clear complete and well versioned documentation under guidance from senior architect and project leads

• Groom and prioritize backlog based on business requests and/or recurring observed issues

• Research Salesforce features manage platform readiness for new SFDC releases

• Maintain Project Tracking tools to ensure real-time visibility into progress of project tasks and overall workstreams

• Maintain Configuration Workbooks and execute system audits and spot-checks

• Create and maintain user-facing documentation for training admins and business user

Additional responsibilities and areas of coverage include:

• Tracking user issues to inform new features and business user engagement opportunities

• Research and document current state functionality

• Host live new feature demos and Q&As

• Author and distribute release notes and feature announcements

• Maintain training-resources for business users

• Maintain training-resources for admins including but not limited to administrative policies and frameworks internal training documentation

• Execute QA testing for new features and platform changes

• Support Bulk Data Updates recurring and one-off

Experience/Qualifications

• Certification preferably Platform App Builder and Salesforce Administrator required

• Ability to contribute and support projects through the full lifecycle from inception through delivery and post-launch adoption

• Delivery of automation and custom features that directly served a business need experience leading 3 transformative initiatives preferred

• Experience in Sales Cloud core configuration Flow Configuration Data Loader Excel required

• Experience in Platform Events Sandbox Management DevOps Snapshots SFDC Analytics Marketing Cloud JIRA Project Management Mobile Eloqua OwnBackup Outlook Integration Service Cloud preferred

• SOQL Talend HTML Apex JavaScript LX web components and exposure or experience with the latest tooling for optimization all a plus

• Experience with implementations supporting a SaaS/subscription-based business preferred

Compensation Range: The salary range for this position is between $70000 - $80000.

Bonus Eligibility: Bonus Eligible

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Benefits Information: Please visit for more information on our comprehensive benefit offerings.

All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is February 1 2026

We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.