Customer Contracts Manager (dfm)

Job Description:

We are currently looking for a Customer Contracts Manager (d/f/m) to join our team Commercial Contracts & Policy in Hamburg Fuhlsbüttel (close to the Hamburg airport).

You will be part of a small global and highly specialized contracts team within Satair. The main focus of the position will be on the business of Satair in the Europe Middle East and Africa region and will support Satair contracts related to products and services in close collaboration with all relevant addition the position is aimed to support the other regular activity of the Satair contracts team by supporting any contract-related activity e.g. drafting and updating contractual templates supporting the evolution of Satairs Terms & Conditions improving our processes or participating in other projects.

WHATS IN IT FOR YOU

Here is a selection of some of the benefits we offer our employees. Local benefits may vary:

• Competitive Remuneration

• Work / Life Balance: Hybrid Working flex-time maternity/paternity leave job sharing

• Personal Development: Personalized development plans large portfolio of learning solutions & lots of internal mobility opportunities

• Health & Wellbeing: Health insurance well-being programs

HOW YOU WILL CONTRIBUTE TO THE TEAM

• Build draft negotiate approve and manage any commercial downstream contracts for the Satair organisation

• Manage contract lifecycle from the internal validation and archiving to the implementation and follow-up as e.g. amendments renewal and termination as well as disputes

• Harmonize the contracting experience of our customers across sites and entities (Airbus vs Satair)

• Support the Satair contracts team in managing commercial policies of Satair and Airbus Services

• Assist internal stakeholders in the Satair organisation (acting on behalf of Satair entities for distribution business and acting on behalf of Airbus for Airbus parts) and in the Airbus organisation (Customer Support Directors Supplier Management Credit Management etc) by providing guidance and ensuring compliance on contractual topics

• Support Airbus Aircraft Sales and Services Campaigns by providing negotiation guidance on material-related topics and balancing risk and opportunities

• Drive the digitalization of general contracts lifecycle management within Satair

The position requires the ability to travel for work mainly within Europe and exceptionally also overseas.

ABOUT YOU

Equipped with a degree in Law Business Finance (Aerospace) Engineering or an equivalent working experience we are looking for a team player with the following experience skills and mindset:

• Several years of experience in an international commercial contracting or legal environment or another relevant role

• Several years of experience in drafting and/or negotiating commercial contracts in English or equivalent experience

• Understanding of English law with regards to commercial contracts understanding of French law would be a plus

• Ideally a high degree of business understanding

• Soft skills

  • Customer minded with a strong intercultural understanding

  • Diplomacy negotiation and persuasion skills

  • Strong stakeholder and relationship management

  • Able to reach agreements on a non-confrontational win-win basis

  • Team player positive attitude

  • Ability to participate and contribute to transversal international projects and company targets

  • Able to work in a self-directed autonomous mode with minimal supervision

• English language skills at negotiation level any additional languages would be a plus

Satair is striving for a culture of diversity and inclusiveness with continuous learning speak up listen up and act with integrity and respect. So we welcome any application independent from the social and cultural background gender age disability sexual orientation or religion of the applicant.

ABOUT SATAIR

Satair is an Airbus Services company offering first-class material management solutions in the aviation aftermarket industry. We take pride in delivering an excellent customer experience around the clock driving innovation and contributing to aviations digital and sustainable transformation.

With our global functional organisation spanning 11 sites and locations worldwide and a team of over 1900 people supporting a $3.3 billion turnover you will be part of a truly global company that continues to grow year after year.

Welcome to the Satair family!

If you want to know more about our business have a closer look at our website or check out our SATAIR Youtube Channel at job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

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