Program Coordinator Exempt
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Job Location:
Fort Worth, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Coordinatorassess the needs of walk-in and phone callers to ensure their referral to the service or resource to best address those schedulinginitialpsychiatric assessment on patients seeking treatment ofsubstance abuse dual diagnosis or psychiatric or emotional disordersand presents symptoms topsychiatristfor best recommendation of and triages patients to other sources of treatment all inquiry callsregardingtreatment and the facility presents treatment options documentscallsand sets appointments for callers seeking with the business office to ensure smooth transition into the admission process.
Education: High school degree or equivalent
License: valid drivers license
Additional Requirements: CPRcertification and Crisis Prevention Training (CPI) within30 berequiredto work flexible hours and proper credentialsCoordinatormaybe requiredto complete vitals check on patients.
Compliance:
- Understands and adheres to hospital complianceplanand code of conduct.
- Respects confidentialityat all times; follows HIPAA guidelines fordisclosinginformation.
- Adhere to facility department corporate personnel and standard policies and procedures.
- Treats all patients visitors and co-workers with dignity and respect.
Always appears name badge at all to uniform standards if applicable.
Teamwork
- Takesinitiative tohelpsthe team is flexible when asked toassistin other areas.
- Consistentlydemonstratespositive andaffirming behaviors even when addressing conflict or stressful situations.
- Demonstrates concern foroverallteam and understands how actions affect others. Shows a positive attitude and contributes tomaintainingan enjoyable and productive work environment.
- Does not engage in any unfavorable behaviors such as rumors inappropriate conversations etc.
Customer Service
- Assumes responsibility formaintaininga clean safe knowledge of the facility and services provided.
- Greetsall customers in a positive manner anddemonstratessensitivity tocustomersneeds.
- Answers telephoneappropriate todepartment guidelines andavoidsexcessive transfers.
- Provides superior customer service while never crossing therapeutic boundaries.
Demonstrates ability to listen to patient/customersregardingproblematicissues inin a non-defensive manner.
Accountability
- Adheres to attendance requirements. Utilizescorrectprocedure for taking time off.
- Attends departmental and staff meetings asrequired.
- Is accountable and shows pride in work; strives to domore than the minimum initiative and completes work ina timelyandaccuratemanner.
- Acknowledgemistakes anddemonstrateswillingness to learnandcorrect them.
- Demonstrates passion and hustle in all work.
LifePoint Health is a equal opportunity employer and provides a fair and equal opportunity for employment.
Required Experience:
IC
Key Skills
- Project / Program Management
- Program Management
- Developmental Disabilities Experience
- Organizational skills
- Data Collection
- Meeting Facilitation
- Utilization Review
- Administrative Experience
- Program Development
- Public Speaking
- Supervising Experience
- Social Work
About Company
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 a ... View more
