Scheduling Coordinator Senior Care Services
Senior Helpers Murrells Inlet
Senior Helpers is currently seeking a dedicated Scheduling Coordinator to join our team in our Murrells Inlet office.
This role sits at the heart of what we do. As a member of the Senior Helpers scheduling team you will help ensure that compassionate dependable care reaches seniors in their homeson time every time. Your work directly supports our clients their families and the caregivers who show up daily to make a meaningful difference.
Senior Helpers is proud to be the first and only national in-home care provider certified as a Great Place to Work. We foster a respectful inclusive environment where caregivers and staff feel valued supported and connected to the purpose behind their work.
What Youll Do
Working under the guidance of the Lead Scheduler and in collaboration with the Director of Nursing when appropriate you will:
Coordinate and schedule caregivers for new and existing clients based on assessments and individualized care plans
Maintain accurate complete schedules ensuring coverage for at least the next two business days and weekends
Respond calmly and effectively to scheduling changes emergencies and call-outs as they arise
Track and document assignment refusals call-outs late arrivals and early departures within scheduling software sharing insights with leadership
Balance client needs caregiver availability and business priorities to maintain appropriate gross profit margins
Participate in on-call scheduling responsibilities averaging two weeks per month (additional compensation provided)
What Were Looking For
At least one year of experience in staffing recruiting or scheduling
Professional background in customer service with a calm and respectful communication style
Familiarity with healthcare staffing or similar service-based environments
Strong organizational and problem-solving skills with the ability to think creatively when challenges arise
Comfort managing multiple phone lines and prioritizing tasks in a fast-paced setting
A collaborative dependable team player who can also work independently with confidence and care
Why This Role Matters
Every schedule you build represents a promiseto a senior who needs support to a family seeking peace of mind and to a caregiver who deserves clarity and respect. If youre someone who values professionalism kindness and meaningful work this role offers the chance to make a genuine impact every day.
Senior Helpers is an equal opportunity employer and does not discriminate on the basis of race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by law.
Required Experience:
IC
Urgently Hiring! It’s more than just a job! We are looking for YOU to make a difference in someone life! Come join us! We are Great Place to Work Certified! Se...