Information Services Specialist II
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Job Location:
Muncie, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION: Information Services Specialist II
CATEGORY: Specialist II
DEPARTMENT: Information Services
SUPERVISOR: Information Services Supervisor - MH
SUPERVISES: N/A
LOCATION: Maring-Hunt Library (MH) @ 2005 S High St Muncie IN 47302
JOB TYPE:Full-time nonexempt
SCHEDULE:40 hours/week
COMPENSATION: Min $15.75/hour
BENEFITS:Paid time off telehealth services provided for staff and immediate family members medical/dental/vision insurance offered life insurance/long-term disability/accidental death coverage provided Public Employees Retirement Fund (PERF) contributions 12 paid holidays educational pay professional development and skill-building opportunities and more!
ABOUT MUNCIE PUBLIC LIBRARY (MPL)
Our mission is to provide accessible and innovative services responding to the reading informational educational and enrichment needs of the community. Visit our website () to learn more about us!
- We are an equal opportunity employer and committed to diversity.
- Reasonable accommodations may be made for individuals with disabilities upon request during the hiring process and employment including for essential functions.
- We encourage interested individuals to apply even if not 100% of the position requirements are met.
- A criminal background check is required before employment.
- For any questions regarding the hiring process application job description benefits etc. please contact MPL Human Resources by emailing or by calling .
ABOUT MARING-HUNT LIBRARY (MH)
Maring-Hunt Library is located between South View Elementary School and the Wilson Apartments on the south side of Muncie. This branch offers a circulating collection of books magazines CDs DVDs and more. MH also provides free public access computer use free Wi-Fi low-cost printing and copying free programs on a variety of subjects story times for children programming for teens book clubs for adults and community meeting space. Ready Readers early literacy program and Great Achievers after school program are located in Maring-Hunt Library. Free Notary service is available by appointment. Maring-Hunt Library also has an expansive green space that provides pavilions for gatherings community garden space a health track and a StoryWalk book trail.
POSITION PURPOSE
To assist the Supervisor with effective operation of the Information Services Department.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully an individual must be able to perform these functions satisfactorily with or without reasonable accommodations.
- Research and respond to customer queries by utilizing the multiple resources of the Library to obtain correct information
- Provide Readers Advisory Services and train public on use of library resources and available technology both individually and in group settings
- Assist Department Supervisor with collection development and maintenance
- Plan promote and host adult programs and participate in community outreach events
- Monitor the physical environment interpret library policies and safety procedures and exercise judgement to provide effective library service
EDUCATION AND/OR EXPERIENCE
Required:
- Bachelors degree from an accredited college or university
- Ability to obtain an LC4 or higher Indiana Librarian Certification (IAC 5-1-8)
Preferred:
- Some library work experience
KNOWLEDGE SKILLS AND ABILITIES
The requirements below are representative of the knowledge skills and/or abilities required to perform each essential task satisfactorily with or without reasonable accommodations.
- Adaptability: Willing to take on new challenges and responsibilities and lead others; open to change and variety within the workplace; work hard to implement change in areas ofresponsibility; recommend changes to improve processes and customer service.
- Attention to Detail: Able to focus on small aspects of a task to ensure accuracy and thoroughness.
- Communication: Communicate ideas and thoughts clearly accurately and respectfully;listen to others and seek to understand other perspectives.
- Customer Service: Provide prompt attentive and friendly customer service; represent the organization well; maintain personal accountability and ownership for providing excellent customer service; seek and respond to feedback to improve services; show willingness to go out of your way to helpcustomers and coworkers.
- Image: Portray a positive image of the Library; be a strong public ambassador and promote Library programs materials and services.
- Teamwork:Cooperate and work well with co-workers and management; plan and complete job duties; help where needed; ask for help when needed; complete work in a timely manner.
- Technical: Comfortable in using computers appropriate software and job-related equipment.
This job description contains information necessary to evaluate and distinguish it adequately from other jobs. The job duties may change at the discretion of management and an employee may be asked to perform duties that are not listed. This job description does not constitute a contract between an employee and MPL.
(Reviewed December 2025)
Required Experience:
IC
Key Skills
- Information Management
- HIPAA
- FIPS
- Records Management
- Windows
- System Security
- NIST Standards
- IT Support
- DIACAP
- Medical Records
- FISMA
- RMF
