P&O Ops Service Delivery Lead FranceBelgium

Job Description Summary

Job Description

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. By creating a new and ambitious path it will provide a unique opportunity for us all both professionally and personally. Join us the future is ours to shape!

Your Key Responsibilities

• Lead and oversee P&O operational services in the country ensuring compliance with global processes and local regulations.

• Ensure accurate and timely execution of Payroll Time Hire-to-Retire (H2R) and Benefits Administration.
• Drive adoption and optimal use of HR technologies to enhance efficiency and accuracy.
• Monitor compliance with labor laws tax regulations and internal policies; manage risks related to data privacy and payroll accuracy.
• Support internal and external audits implementing corrective actions as needed.
• Lead coach and develop a team of P&O Operations Specialists fostering a positive and high-performing culture.
• Act as the primary point of contact for country-level P&O Operations and collaborate with local and global stakeholders.
• Promote process standardization automation and continuous improvement to optimize service delivery.
• Govern vendor relationships and monitor performance through SLAs and KPIs.
• Manage operational budgets including forecasting and cost control.

What Youll Bring to the Role

• Bachelors or Masters degree in Human Resources Business Administration or related field.

• 5 years of HR operations experience including at least 2 years in a leadership role.
• Strong knowledge of Payroll Time H2R and Benefits processes.
• Hands-on experience with HRIS platforms (e.g. SAP Workday) payroll/time systems and case management tools.
• Proven ability to implement HR technology solutions and drive process improvements.
• Familiarity with local labor and tax regulations.
• Fluency in English and French.
• Strong leadership and people management skills with experience managing performance through KPIs and SLAs.
• Financial acumen and experience in cost planning and budget control.
• Ability to navigate complex environments solve problems and foster a culture of continuous improvement.

What youll receive:

• Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary
• Risk Life Insurance
• 5-week holiday per year (1 week above the Labor Law requirement)
• Cafeteria employee benefit program choice of benefits from Benefit Plus CZ in the amount of 12000 CZK per year
• Meal vouchers in amount of 120 CZK for each working day (full tax covered by company)
• Multisport Card
• Premium Health Care Program

Why Sandoz

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz a leader in this sector touched the lives of almost 500 million patients last year and while we are proud of this achievement we have an ambition to do more!

With investments in new development capabilities state-of-the-art production sites new acquisitions and partnerships we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost high-quality medicines sustainably.

Our momentum and entrepreneurial spirit is powered by an open collaborative culture driven by our talented and ambitious colleagues who in return for applying their skills experience an agile and collegiate environment with impactful flexible-hybrid careers where diversity is welcomed and where personal growth is encouraged!

The future is ours to shape!

#Sandoz

Skills Desired