Transition Manager
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
The opportunity
Transition Management refers to the structured process of moving business operations services or processes from one environment to anothersuch as from a client or legacy system to a new service provider delivery centre or operating modelwhile ensuring minimal disruption and maximum efficiency.
Key Elements of Transition Management
- Planning: Creating detailed transition plans timelines and resource allocation strategies.
- Knowledge Transfer: Ensuring all critical knowledge documentation and processes are transferred effectively.
- Risk Management: Identifying potential risks and implementing mitigation strategies.
- Stakeholder Coordination: Managing communication and expectations across all involved parties.
- Operational Readiness: Ensuring systems teams and processes are ready for go-live.
- Stabilization: Monitoring performance post-transition and resolving issues to achieve steady-state operations.
- In essence its about seamlessly migrating processes and responsibilities while maintaining service quality compliance and client satisfaction.
Your key responsibilities
Oversee IT Applications or Services being Transitioned onto the Production Environment ensuring timely reviews effective task management and prompt remediation of required or outdated/incorrect information in line with defined standards and policies.
- Lead end-to-end transition projects including planning execution and stabilization phases.
- Develop detailed transition plans timelines and resource allocation strategies.
- Coordinate with cross-functional teams to ensure smooth knowledge transfer and process or support migration.
- Monitor project progress identify risks and implement mitigation strategies.
- Ensure compliance with EYs global standards security protocols and client requirements.
- Prepare and deliver status reports dashboards and presentations for senior stakeholders.
- Facilitate training sessions and workshops for operational teams during transition phases.
- Drive continuous improvement initiatives post-transition to enhance efficiency and client satisfaction.
Skills and attributes for success
- Good knowledge of IT Services functions and ITIL.
- Solid presentation skills and an ability to influence an audience of technical teams
- Possess an innovative mindset open to share new ideas and work comfortably within global teams
- Strong project management and organizational skills.
- Excellent communication and stakeholder management abilities.
- Proficiency in MS Office tools and project management software.
- Analytical mindset with problem-solving capabilities.
- Ability to work under pressure and manage multiple priorities effectively.
To qualify for the role you must have
- Prior experience with Transition and or Project Management with knowledge around IT industry and ITIL concepts
- Bachelors degree in business administration IT Operations Management or related field.
Ideally youll also have
- PMP or PRINCE2 certification preferred
- ITIL v3 or v4 Foundation training or higher level of ITIL Certification.
- Exposure to global delivery models and cross-border transitions.
- Experience in managing large-scale transitions with multiple stakeholders.
- Understanding of Agile methodology.
What we look for
- An eye for quality and the ability to work proactively.
- Excellent communication skills
- A team player able to self-motivate and motivate others in a global/virtual environment.
What we offer you
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations Argentina Hungary India the Philippines Poland Sri Lanka Mexico Spain and the United Kingdom and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.
- Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
- Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Bij EY Studio+ creëren we transformatieve ervaringen die mensen in beweging brengen en markten vormgeven. We combineren design, technologie en commercieel inzicht, aangevuld met EY.ai, een verenigend platform en aangedreven door ons volledige spectrum van diensten.
