IT Support Specialist

JOB TITLE: IT Support Specialist
LOCATION: Bridgeport WV
PAY RATE: $35-39/hour

We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client.

Job Details:

• Job Type: Contract (7-8 months with potential for extension)

• Industry: Aerospace / Defense / Aviation

• Benefits: Medical dental and vision (Cigna)

• Perks: Bonus potential Priority access via Tier 1 supplier

• Openings Nationwide: Thousands of opportunities across the U.S.

Qualifying Questions:

• Are you a U.S. person as defined under ITAR regulations

• Do you meet the educational and experience requirements for this role

• Can you commute to the job location or relocate if necessary

Summary:

• Demonstrate initiative and strong time management skills while managing ticket queues and supporting onsite staff

• Administer and maintain Windows Server 2016 environments

• Provide end-user support for desktop operating systems and applications

• Manage email administration tasks including user accounts permissions password resets and troubleshooting login/profile issues

• Troubleshoot and triage alerts from system and network monitoring tools

• Perform basic virtualization administration including VM reboots resource allocation and architectural support

• Support and maintain Active Directory Group Policy DNS and DHCP

• Troubleshoot Windows and mobile OS hardware and software issues

• Support Remote Desktop Services and VPNs (SSL/IPSec)

• Troubleshoot Microsoft 365 products (Exchange SharePoint OneDrive Teams) using GUI and PowerShell

• Assist with patching and vulnerability management

• Support Microsoft Autopilot deployments

• Provide intermediate support for backup and recovery solutions

• Troubleshoot common remote access tools (e.g. RDP)

• Maintain a basic understanding of core networking components

• Create and maintain IT documentation and standards as technologies evolve

• Support and troubleshoot audio/visual (A/V) systems and equipment

Requirements:

• Bachelors degree or equivalent combination of education and experience (e.g. 4 years of relevant experience)

• Minimum 1 year of IT experience (Helpdesk Service Desk or MSP environment)

• Ability to lift up to 35 pounds

• Ability to sit or stand for extended periods while working in an office environment

• U.S. Person (export compliance requirement)

Preferred Qualifications:

• CompTIA Security certification

• MS-900 and/or AZ-900 certifications

• Experience in a fast-paced environment such as an MSP

• Strong hands-on experience with Active Directory Group Policy DNS and DHCP

• Proficiency supporting Windows mobile OS platforms RDS VPNs and Microsoft 365

• Familiarity with patching vulnerability management and backup solutions

• Experience with Microsoft Autopilot

• Strong A/V troubleshooting and support skills

About Us:

The Structures Company is a premier national aerospace and defense staffing agency specializing in contract contract-to-hire and direct hire placements. We deliver expert workforce solutions across engineering IT production maintenance and support roles.

As trusted partners to major aerospace OEMs and Tier 1 suppliers we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.

Eligibility Requirements:

Must be a U.S. Citizen lawful permanent resident or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations.

Keywords: aerospace aviation engineering maintenance aircraft design defense

Take your career to new heights-apply today!