Customer Success Manager, Analytics (Sales Force Activation Delivery)

NielsenIQ

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profile Job Location:

Ho Chi Minh City - Vietnam

profile Monthly Salary: Not Disclosed
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

NielsenIQ Sales Force Activation solutions are part of the Analytics portfolio. These research solutions help clients expand and optimize their channel distribution and execute their perfect store strategy. 

These researches are carefully designed and customized to client needs and allow you to work across diverse industries although this role will be focused on the FMCG industry. 

Responsibilities 

  • End to end research project management -- delivering timely and quality research in accordance to agreed business requirements and as aligned with companys quality standards 
  • Work seamlessly with Sales teams to translate the client needs to research parameters 
  • Communicate regularly to appropriate stakeholders (internal and external) including clients Operations teams and third-party partners 
  • Be directly accountable for project-related work in terms of questionnaire development analyses chartingdashboard creation etc 
  • Maintain an accurate and up-to-date knowledge on research techniques and applications 
  • Generate clear and actionable insights from the research combining multiple data sources as needed to enrich the value to client 
  • Perform quality checks on all reports for alignment to request accuracy and correctness 
  • Ensure standard operating procedures within area of responsibility are observed 
  • Ensure timeliness of deliverables as committed to clients 

Qualifications :

  • At least 4 years of experience in Customized/ Consumer Research from a research agency 
  • Proficient in MS Applications most especially Excel 
  • Basic knowledge of statistics / multi variance analysis or using SPSS is a plus. 
  • Excellent communication and presentation skills 
  • Confidence to talk to a wide range of decision influencers 
  • Can-do attitude with ability to work under pressure on a regular basis 
  • Problem solver solution-focused 
  • Team player and Go-getter 
  • Attention to detail 
  • Excellent project management skills 
  • Analytical research skills good understanding of custom research sampling and design 

Additional Information :

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time

NielsenIQ Sales Force Activation solutions are part of the Analytics portfolio. These research solutions help clients expand and optimize their channel distribution and execute their perfect store strategy. These researches are carefully designed and customized to client needs and allow you to work ...
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Key Skills

  • Adobe Analytics
  • Data Analytics
  • SQL
  • Attribution Modeling
  • Power BI
  • R
  • Regression Analysis
  • Data Visualization
  • Tableau
  • Data Mining
  • SAS
  • Analytics

About Company

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NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more

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