About the Role:

Grade Level (for internal use):

Role Overview

The Productivity Analyst is responsible for analyzing BDR performance improving operational efficiency optimizing workflows and providing data-driven insights that help the sales organization convert more pipeline with less effort. This role ensures the BDR team is working at maximum productivity through reporting process improvements and tool optimization.

Key Responsibilities

1. Performance Analytics & Reporting

• Track daily weekly and monthly BDR KPIs (e.g. activity volume outreach quality connect rate SQL conversion rate pipeline generated). (bi-weekly bottom performers call outs)
• Identify performance trends gaps and root causes.
• Create productivity baselines and set measurable improvement targets.
• Do product analysis under a business line to see what products are untapped and should be focused upon to run campaigns
• Check what are the top 10 set of products that sales has the highest pipeline for and compare with how much prospecting has contributed towards that pipeline; and scale it/build further pipeline/relations around it
  

2. Workflow & Process Optimization

• Analyze BDR workflows (prospecting cadence lead handling follow-up timing) to identify bottlenecks & share findings with managers for coaching
• Recommend and implement process improvements to reduce administrative tasks and increase selling time
• Conduct time-in-motion studies to understand how reps spend their day (can be seen as micro-management but can be done in some capacity)
  

3. Sales Tools & Systems Management

• Optimize CRM usage (e.g. Salesforce SalesLoft etc) to ensure accurate data capture
• Identify useful automation opportunities and coordinate with RevOps & Analytics teams
• Monitor compliance and data hygiene
  

4. Pipeline & Lead Management

• Track and analyze lead sources assignment logic and conversion performance
• Ensure leads move through the funnel effectively (no stagnation or leakage).
• Provide insights on lead quality to Marketing and Sales Ops
  

5. Strategic Insights & Recommendations

• Provide bi-weekly insights on team productivity and pipeline health.
• Recommend changes to territories lead routing cadences or messaging based on data (may not be in his/her control but can offer suggestions)
• Support forecasting by providing activity-driven pipeline predictions
  

6. Coaching Support (Non-Managerial)

• Work with BDR Managers to identify coaching opportunities
• Provide data-backed feedback on rep performance patterns
• Develop best-practice playbooks or productivity guides

Skills & Qualifications

• Strong analytical skills; proficiency in Excel/Sheets and BI tools (Tableau Power BI etc)
• Experience with CRM systems (Salesforce SalesLoft Hubspot prospecting generic tools)
• Knowledge of sales development workflows cadences and KPIs.
• Ability to translate data into actionable insights
• Strong communication and presentation skills
• Detail-oriented with a continuous improvement mindset

Success Measures for This Role

• Improved BDR conversion rates (lead meeting opportunity)
• Increased rep selling time vs. admin time
• Higher overall team productivity (e.g. more pipeline per rep)
• Reduced lead response time and improved lead handling accuracy
• Adoption and accuracy of CRM processes

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

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Required Experience:

IC