Training Specialist Information Systems

• Forbes names Mesa Public Schools in their list of Best Employers in Arizona for multiple years.
• East Valley Tribune names Mesa Public Schools as Best Place to Work in East Valley for multiple years.

Job Summary:

To support the use of computer software; to prepare documentation of software and its uses; and to develop training programs in the use of software applications.

Key Responsibilities:

• Develop curriculum course materials and lesson plans for district personnel in the use of various software packages and district student-based applications
• Provide training and technical support in a classroom environment
• Provide phone and/or remote desktop support as part of a call center for district personnel in the use of the districts student information system
• Assist Information Systems staff and district personnel in the preparation of course materials and in the maintenance of current training materials to keep documentation current
• Review technical material and rework for district personnel and general audience comprehension and usage
• Establish course calendars/descriptions to be distributed electronically to district personnel
• Assist in the coordination of the use and availability of the districts PC Lab with other departments; assist Information Systems staff in the maintenance of the PC Lab
• Create and update administrative training web site
• Research new training techniques and suggest enhancements to existing training programs
• Train computer software applications and other newly developed technology products; identify training needs instructional materials and support resources
• Performsoftware application troubleshooting
• Regular and on-time attendance required
• Assist and interface with Information Systems and other district personnel to research identify and report software bugs
• Assists with other assigned duties as appropriate to the area of assignment and Mesa Public Schools

Required Qualifications:

• High School education required
• One year experience developing and delivering computer-related training

Preferred Qualifications:

• Knowledge and experience in the use of district administrative computing procedures preferred

Skills & Competencies:

• Models the attributes and skills of the MPS Portrait of a Graduate
• Demonstrates commitment to the MPS Promise that every student is known by name served by strength and need and graduates ready for college career and community
• Strong computer software skills with proven expertise utilizing MS Office Suite software
• Expertise in training and the methods involved in learning and instruction and developing effective and creative curriculum
• Ability to communicate effectively (verbal and written) with district personnel of all levels
• Ability to organize prioritize assume responsibility problem solve and meet deadlines while working under pressure and with minimum supervision

Work Environment & Physical Requirements:

• Majority of administrative and planning duties occur in a typical office environment within a district office or school campus
• Regular presence in training rooms computer labs or classrooms to deliver professional development sessions
• May travel between multiple school sites within the district.
• Frequent collaboration with instructional coaches administrators curriculum teams and HR
• Must be able to move between office spaces schools and training locations
• Occasionally required to lift or carry training materials boxes of supplies or technical equipment (e.g. projectors laptops) from 25-30lbs

Equal Opportunity Employer Statement:

Mesa Public Schools is an equal opportunity employer and complies with all applicable federal state and local laws regarding equal employment opportunity and anti-discrimination. The District strictly prohibits and does not tolerate discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex (including gender pregnancy sexual orientation and gender identity) age physical or mental disability citizenship past current or prospective service in the uniformed services genetic information or any other characteristic protected under applicable federal state or local law.

Applicants and employees may contact Human Resources to request reasonable accommodations needed to perform the essential functions of this position.

Required Experience:

IC