Benefits Specialist I
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Benefits Specialist I
Human Resources Administration
Georgia State University
Human Resources Administration fosters a workplace where employees are supported to work together and thrive. We ensure Georgia States unparalleled success by securing the best workforce talent and connecting employees with outstanding benefits. Once employed we support our faculty staff and student employees to engage learn develop and grow - professionally and personally.
- Flexible work environment.
- A knowledge-sharing organization that works collaboratively with diverse partners.
- Professional development opportunity and mentorship.
- A rapidly growing center within an academic setting.
WHAT WILL YOU DO:
This position provides benefits information and support to faculty staff and retirees ensuring excellent customer service. Additionally the role will involve assisting with the coordination of the Tuition Assistance Program (TAP) FMLA ADA and the USG Transfer process.
DUTIES AND RESPONSIBILITIES INCLUDE:
- Assist employees with benefits enrollment ensuring that they understand the available options. Serve as a point of contact for employees with questions or issues related to their benefits and retirement offering timely and accurate responses.
- Conduct benefits orientation sessions for new hires and assist with ongoing benefits education for staff faculty and retirees. Communicate open enrollment information and changes in benefits plans policies or procedures to employees in a clear and accessible manner.
- Provide exceptional customer service to all faculty staff and retirees addressing concerns and resolving issues in a processional and efficient manner.
- Assist with coordinating the administration of the universitys Tuition Assistance Program (TAP) including eligibility verification application processing and program information. Assist employees in applying for and understanding the terms and benefits of the TAP program. Assist with FMLA and ADA eligibility and processing.
- Ensure smooth transitions by coordinating incoming and outgoing transfers within the University System of Georgia.
- Other duties as assigned to support Human Resources Administration.
To be fully considered for this position all candidates at the time of submission must provide the following documents:
- A complete and accurate GSU application
- Resume
Minimum Requirements:
- Bachelors degree and one year of related experience; or a combination of education and related experience.
Preferred Requirements:
- Excellent interpersonal verbal and written communication skills.
- Excellent customer service skills with the ability to address and resolve concerns effectively.
- Ability to work independently and manage multiple tasks simultaneously.
- Knowledge of benefits programs and enrollment processes.
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook).
- Experience with benefits administration software and/or HRIS systems is preferred.
Required Experience:
IC
Key Skills
- Customer Service
- Fmla
- HIPAA
- Microsoft Outlook
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Phone Etiquette
- Workday
About Company
With seven campuses throughout metro Atlanta, the university provides its world-class faculty and more than 51,000 students with unsurpassed connections to the opportunities available in one of the 21st century’s great global cities.
