Amazon Fresh Grocery Partnerships JP seeks an experienced leader to head our Category Merchant Management (CMM) team driving growth of our ultra-fast delivery Grocery Marketplace with external grocery retailer partners. You will lead a team of Category Merchant Managers while owning merchant relationships and P&L responsibility for Amazons grocery marketplace in Japan.
This role offers a unique opportunity to shape one of Amazons fastest-growing businesses leading a team that drives operational excellence and growth with our strategic grocery partners. You will be responsible for developing merchant strategies delivering business results and building strong partnerships that enhance Amazons grocery offering for Japanese customers.
Key job responsibilities
Account Management
Own P&L and business performance metrics for the JP merchant portfolio
Lead strategic planning and execution with merchant partners
Drive merchant adoption of new programs and capabilities
Establish and maintain C-level relationships with key partners
Excellence
Own end-to-end merchant business operations including selection pricing and availability
Drive process improvements and automation initiatives
Lead cross-functional collaboration with Tech Operations and other locales GP CMM teams
Analyze performance metrics and implement data-driven improvements
Leadership & Development
Lead and develop a team of Japan Category Merchant Managers
Build high-performing teams through coaching mentoring and career development
Drive team culture focused on operational excellence and results
Set clear objectives and performance metrics for team members
About the team
You will lead a talented team of Category Merchant Managers while working closely with Product Managers Program Managers Marketing Managers and Operations teams. Our team is at the forefront of innovating the grocery shopping experience for Japanese customers.
This role requires strong leadership capabilities excellent stakeholder management skills and the ability to drive results through others. You must be comfortable with ambiguity able to think strategically while executing tactically and passionate about raising the bar for customer experience.
- 7 years of retail or operations experience
- Experience leading teams and driving results through team members
- Experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience with business analysis and P&L management
- Fluent in English and Japanese both written and verbal
- Experience in e-commerce retail or advertising
- Experience building managing and coaching a team in a high-growth environment
- MBA or Advanced degree
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