Sea Logistcs Tradelane Manager

Tokyo - Japan

Yearly Salary: ¥ 9000000 - 12500000

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

About Our Client
Japanese / English Bilingual Language Ability Required

Our client is a global leader in logistics and supply chain management providing comprehensive solutions across sea freight air freight road logistics and contract logistics. With operations in over 100 countries and a history spanning more than 130 years the company is known for its innovative technologies customer-centric approach and commitment to operational excellence.

The organization is well established in Japan employing approximately 1000 staff nationwide and offers a stable yet dynamic environment for ambitious logistics professionals.

Position Overview
Sea Logistics Tradelane Manager

We are seeking an experienced Sea Logistics Tradelane Manager with a strong sea freight forwarding background to lead and grow the tradelane business in Japan.

This role requires a native-level Japanese speaker with prior experience managing a small team (23 people) and a proven ability to balance hands-on sales leadership with customer excellence and sustainable growth. You will be responsible for leading directing and continuously optimizing your field sales team while also remaining personally involved in closing profitable customer deals particularly within the SME segment.

Key Responsibilities

Sales Leadership & Growth

Own monitor and drive all sales activities across the field and inside sales organization within your scope of responsibility
Lead coach and develop a small sales team to consistently deliver high performance and customer excellence
Actively participate in customer-facing activities including the generation of sustainable new business opportunities with a strong focus on SMEs
Personally close and support profitable customer deals ensuring commercial discipline and long-term value

Customer & Stakeholder Alignment

Align sales activities closely with Customer Care Managers (CCL) pricing and business development teams including collaboration on pricing decisions
Work closely with CCL colleagues during new customer onboarding to ensure a smooth handover and service continuity
Regularly review customer portfolios together with CCL managers and teams to identify growth retention and reactivation opportunities

Market Intelligence & Service Quality

Monitor competitor activity by gathering and communicating up-to-date market intelligence on pricing products and service offerings
Ensure customer complaints are promptly reported to the CCL team and support resolution as required
Maintain and update accurate and relevant customer information in internal systems
Drive high levels of customer engagement satisfaction retention and reactivation through close collaboration with CCL teams and a strong focus on service quality

What Were Looking For

Solid background in sea freight forwarding (NVOCC / forwarder environment essential)
Native Japanese language capability; business-level English preferred
Previous experience managing a small team (23 people)
Strong understanding of tradelane management SME customers and local market dynamics in Japan
Proven ability to combine hands-on sales execution with team leadership
Strong stakeholder management skills and the ability to work cross-functionally
Excellent time management prioritization and organizational skills

Whats in It for You

A leadership role with real ownership and influence over your tradelane and customer portfolio
The opportunity to shape growth by combining strategy people leadership and direct customer impact
Recognition for your operational knowledge commercial mindset and leadership capability
A role where your focus on customers relationships and execution will directly define your success

About Our Client Japanese / English Bilingual Language Ability Required Our client is a global leader in logistics and supply chain management providing comprehensive solutions across sea freight air freight road logistics and contract logistics. With operations in over 100 countries and a history s...