Data Center Program Manager, Data Center Engineering Operation

Amazon Web Services (AWS) is one of Amazons fastest growing businesses serving millions of customers in more than 190 countries reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of leading global firms.

We are looking for an experienced program manager with a background that includes project management to join our operations team and focus on building the future of onboarding and training for new builders who work in AWS Data this role you will report directly into the local business leadership team and take general direction from a global onboarding program. The ideal candidate will have experience with training management be a highly organized self-starter with a strong bias for action be able to work through ambiguity and have the ability to lead with informal authority. This position will innovate how we design build deliver and measure onboarding and training which will improve the experience for new AWS Data Center Community builders around the world.

The scope of role encompasses program management of capital expense (CAPEX) and/or operational expense (OPEX) projects within data center operations. The scope of projects will include but not be limited to the improvement of electrical mechanical fire detection building improvements vendor (partner) management and cluster wide maintenance coordination. An understanding of these systems is necessary as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.

Successful candidates are natural self-starters who possess the ability to design develop and deploy innovative solutions to address operational challenges while driving these solutions to completion. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams (internal operations engineering legal finance procurement environmental/health/safety etc.). This individual has strong communication skills is organized and thrive in ambiguity.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
- Manage requirements budget design and implementation of assigned projects
- Assess annual maintenance program requirements and build a rolling 18 month project forecast
- Facilitate creation of SOWs with partner teams to be included in contract documents including RFQ/RFPs change order controls purchase orders and invoicing.
- Evaluate performance and work product of on-site partners and escalate issues through Amazon leadership.
- Identify and communicate needs for design improvements.
- Monitor and enforce project schedules and quality with operational teams cross functional amazon team members and partners.
- Lead and coordinate design and execution efforts between internal teams and outside partners including equipment specifications material flow process design and site layout.
- Evaluate project risks and issues and propose actionable resolutions.
- Build strong working relationships with data center leadership teams across multiple sites as well as other internal stakeholders (operations finance safety security legal procurement).
- General knowledge of data center operations and facility management.
- Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
- Ability to follow accurate and complete support procedures system documentation and issue tracking entries.
- Proactively and continually improve your level of knowledge about data center relevant technologies.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree or equivalent

- 2 years of process improvement procedures experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68300/year in our lowest geographic market up to $152700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.