Housekeeping Manager
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
The Housekeeping Manager is responsible for ensuring the highest standards of cleanliness hygiene and presentation across all guest rooms public areas and back-of-house areas while leading the housekeeping team to deliver exceptional guest experiences in line with brand standards.
Operational Management
Oversee daily housekeeping operations for guest rooms public areas laundry and back-of-house spaces.
Ensure rooms and public areas meet cleanliness presentation and hygiene standards at all times.
Coordinate closely with Front Office and Engineering to ensure efficient room turnaround and maintenance reporting.
Conduct regular inspections and corrective actions to maintain quality standards.
People & Leadership
Lead train and motivate housekeeping supervisors attendants and public area teams.
Prepare duty rosters and manage staffing levels in line with occupancy.
Conduct performance appraisals coaching and disciplinary processes where necessary.
Promote a positive respectful and inclusive work environment.
Financial & Cost Control
Prepare and manage the housekeeping budget.
Control costs related to linen cleaning supplies amenities uniforms and laundry operations.
Monitor stock levels prevent losses and manage supplier relationships.
Implement efficiency initiatives to reduce wastage and improve productivity.
Guest Experience & Quality
Handle guest complaints professionally and ensure timely resolution.
Ensure compliance with brand standards SOPs and guest satisfaction targets.
Support VIP long-stay and special guest requirements.
Health Safety & Compliance
Ensure strict adherence to health safety hygiene and environmental standards.
Implement and monitor HACCP infection prevention and chemical handling procedures.
Ensure compliance with labor laws fire safety and security procedures.
Laundry & Linen Management
Oversee in-house or outsourced laundry operations.
Ensure linen quality par levels and inventory control.
Coordinate uniform issuance repairs and replacements.
Qualifications :
Diploma or Degree in Hospitality Management Hotel Management or related field.
Minimum 5 years experience in housekeeping operations with 23 years in a managerial role.
Experience in a branded or international hotel environment is an added advantage.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
