Manager- Employee Ethics & Investigation
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Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Manager Employee Escalations Ethics & Compliance
Function: Ethics & Compliance
Location: India
Reporting To: Ethics Investigation Lead / Head Ethics & Compliance
About the Team
The Ethics & Compliance team is responsible for building implementing and sustaining a strong ethics and integrity framework across the organization. The team works closely with cross-functional partners and internal/external stakeholders to manage employee escalations conduct investigations identify control gaps develop dashboards and trackers and promote a culture of ethical conduct and accountability across the enterprise.
The Manager Employee Escalations Ethics & Compliance will be responsible for managing and overseeing employee-related escalations ethics investigations and fraud risk matters across the organization. The role requires strong investigative judgment analytical capability and the ability to handle sensitive matters with incumbent will work closely with the Ethics Investigation Lead HR Legal Risk and senior leadership to ensure timely fair and compliant resolution of employee escalations while mitigating ethical reputational and regulatory risks.
Employee Escalation & Ethics Investigations
Conduct independent thorough and unbiased investigations into employee escalations alleged misconduct ethical breaches and fraud-related concerns.
Collect review and analyze evidence including documentation system data and interview inputs.
Ensure investigations are completed within defined timelines and in line with internal policies.
Evaluate investigation findings to assess severity root cause and potential business impact.
Identify patterns and recurring issues to proactively mitigate future risks.
Conduct periodic ethics and compliance risk assessments across business functions.
Confidentiality & Governance
Maintain strict confidentiality and discretion throughout the investigation lifecycle.
Ensure adherence to data privacy requirements labor laws and regulatory obligations applicable in India.
Handle sensitive information in line with organizational and legal standards.
Develop structured investigation plans including scope definition interview schedules and evidence collection consistency and fairness in investigation methodologies and outcomes.
Stakeholder Collaboration Partner closely with HR Legal Compliance Risk and senior management to align investigation outcomes with organizational policies and disciplinary frameworks.
Provide guidance to stakeholders during the escalation and resolution process.
Prepare clear comprehensive investigation reports outlining findings analysis conclusions and recommended corrective actions.
Present investigation outcomes to leadership and governance committees as required
Design and deliver ethics and compliance training programs for employees and people managers
.Act as a trusted advisor on ethical dilemmas employee conduct issues and escalation handling.
Promote awareness of whistleblower mechanisms escalation channels and ethical expectations.
Regulatory & Policy Oversight
Monitor changes in relevant laws regulations and industry standards impacting employee conduct and ethics.
Advise leadership on ethical risks and compliance considerations associated with business decisions.
Support policy enhancements and process improvements to strengthen the ethics framework.
36 years of experience in employee escalations ethics investigations fraud risk or compliance roles preferably within FinTech Financial Services or regulated environments.
Strong understanding of ethical principles labor laws regulatory requirements and industry best practices.
Proven ability to conduct structured investigations and exercise sound judgment in complex situations.
Excellent analytical and problem-solving skills with high attention to detail.
Strong written and verbal communication skills including experience presenting findings to senior stakeholders.
Demonstrated integrity discretion and ability to manage highly confidential matters.
Strong stakeholder management and interpersonal skills.
Proficiency in investigation tools case management systems and reporting dashboards.
Qualifications
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
- Employee Relations
- Fmla
- Human Resources Management
- Mediation Experience
- Conflict Management
- HRIS
- Performance Management
- Employment & Labor Law
- Qualitative Analysis
- Alternative dispute resolution
- Human Resources
- Mentoring
About Company
Paytm started the Digital Revolution in India. And we went on to become Indiaâs leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their s ... View more
