Program Support Officer

Victoria - Australia

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Who we are:

Caraniche has been delivering innovative psychological and behavioural health services for 30 years partnering with government community and private organisations across Australia to deliver positive client outcomes. Through our recent partnership with the WISE Employment Group Caraniche is a not-for-profit organisation committed to supporting people with AOD and mental health issues through collaborative and supportive service delivery. We are a diverse and inclusive culture which transcends to our clients community and staff by honouring our commitment and values.

Our Purpose: Connections that better lives

Our Values:

Integrity: We are committed to ethical reliable and transparent service delivery.
Excellence: We strive to provide professional service of the highest quality.
Innovation: We develop creative solutions that facilitate leadership and realise individual and collective potential.
Partnership: We pursue collaborative and supportive partnerships

About the Role:

Caraniche is seeking a highly organised Program Support Officer who will oversee the administration and coordination of group and individual treatment programs of our brand-new Mens Trauma Counselling Service delivered within Caraniches Social Justice Services (SJS) department and based at Western Plains Correctional Centre and Margoneet Correctional Centre.

Working as part of the SJS Mens Trauma Counselling Service team and reporting to the Team leader the Program Support Officer will work collaboratively with the Team leader to organise program delivery schedules provide administration and program planning support such as intake and wait list management communicate regularly with key stakeholders such as custodial staff referring agencies and clients and undertake service reporting tasks as required.

Responsibilities include but are not limited to the following:

Contribute to an inclusive Caraniche culture by modelling the competencies and behaviours; fulfil the Realising Potential Framework requirements.
Maintain waitlist and client databases including intake and processing referrals as required for Caraniche and custodial systems
Coordination of program administration involved in service delivery (e.g. attendance lists communications between clinicians and custodial case managers)
Effectively communicate information relating to referrals assessments and program objectives and delivery with relevant stakeholders and clients

What we are looking for:

Qualification in AOD case management social work welfare or related health profession is desirable
Highly developed administrative skills
Excellent analytical skills and written expression.
Excellent project coordination and/or organisational skills.
Demonstrated ability to work autonomously and within a team to deliver a range of services.
Drivers licence and ability to work onsite in Lara (Geelong)

What in it for you:

Salary Packaging options to increase your take home pay.
Internal training Professional development days.
4 x Wellbeing days per year (additional to other leave entitlements).
Employee Assistance Program (EAP).

We are ready to hear from you:

Caraniche has a culture of belonging and we value differences. We are an organisation that welcomes and appreciates everyone for who they are including people with disability mature age and young job seekers members of the LGBTQIA community and people from culturally diverse backgrounds. Caraniche welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples.

Let us know if we can provide any reasonable accommodations to enable you to participate in the job application and interview process because of your personal circumstances. Please reach out to the Careers team at: otherwise we would love to see your application

Required Experience:

Who we are:Caraniche has been delivering innovative psychological and behavioural health services for 30 years partnering with government community and private organisations across Australia to deliver positive client outcomes. Through our recent partnership with the WISE Employment Group Caraniche ...