Program Support Officer (EmpowerED)
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Job Location:
Meadowbrook - Australia
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
The Program Support Officer (EmpowerED) works closely with the Academic Director (EPP) providing highlevel administrative coordination for program and course administration supporting the EmpowerED program.
Key responsibilities:
- Provide Expert Program & Course Administration: Deliver high-level administrative support for program and course development review renewal and accreditation ensuring compliance with university policies and governance.
- Support Academic Convenors: Collaborate with Academic Support Officers to manage course records assessment board processes enrolments timetabling and provide complex program-specific advice to students and staff.
- Drive Student Engagement & Retention: Monitor student engagement and retention using analytics coordinate early intervention for students at risk and support activities across the student lifecycle (orientation mentoring employability graduation and alumni engagement).
- Facilitate Program Review & Improvement: Assist with program reviews benchmarking curriculum renewal and generate program-related data to inform continuous improvement and business innovation.
- Build Collaborative Relationships: Maintain strong working relationships with the Academic Director (EPP) academic and professional staff students internal stakeholders and external partners to ensure effective program delivery and a high-quality student experience.
About you
- Demonstrated experience in higher education program and course administration including accreditation and governance processes.
- Strong knowledge of academic policies assessment governance and curriculum management.
- Experience supporting Assessment Boards enrolment and progression processes and timetabling.
- Proven ability to analyse data to inform student engagement retention and program improvement.
- High-level organisational skills with strong attention to detail and ability to manage competing deadlines.
- Excellent stakeholder management and communication skills with the ability to work effectively with academics and professional staff.
- High proficiency in student information systems curriculum systems LMS and Microsoft 365 (Excel SharePoint Teams).
- A collaborative service-focused approach with a commitment to delivering a high-quality student experience.
What we can offer
Full-time fixed term opportunity until 31/12/ Salary Hew 6 in the range of $91843- $97964 per annum plus 17% Superannuation. The salary including superannuation is in the range $107456 -$114618 per annum.
Primary campus is flexible with some intercampus travel required. EmpowerED is taught across campuses and as such some time is required at Logan Gold Coast and Brisbane South (Nathan) campuses.
Qualifications :
- The occupant will possess relevant tertiary qualifications and subsequent work experience.
- Ideally applicants will have previously worked as a Program Support Officer or Academic Support Officer.
Additional Information :
Why join Griffith
As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer:
- Wide range of Learning and Development opportunities.
- Some mix of on campus and work from home options available and a supportive work environment.
- Salary packaging options and corporate health discounts.
Griffiths strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science Technology Engineering Mathematics and Medicine (STEMM).
How to apply
At Griffith were committed to providing a safe and inclusive environment for all - whoever you are and wherever youre from. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit our Equity Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to Griffiths Modern Slavery Policy.
Please submit your application online and ensure it includes the following:
- A covering letter outlining your suitability for the role (please refer to the About you section and the Position Description)
- Current curriculum vitae/resume including full contact details
Applicants must have Australian working rights. VISA sponsorship is not available for this position and successful candidates may be subject to a criminal history check.
For further information specifically about this role please contact Lainie Groundwater Student Success and Program Support Manager
For application support please contact Talent Acquisition Partner Kate Watson - and quote REF9618Y.
Closing date: Wednesday 11th February 2026 at 11:59pm AEST. All applications must be submitted online.
Please allow at least 1 2 weeks from the closing date to expect an application update.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Public Health
- Program Management
- ICD Coding
- Military Experience
- Analysis Skills
- Research Experience
- Security
- Economic Development
- Counterintelligence
- Program Design
- Program Development
- Writing Skills
About Company
Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. Youll find were about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how ... View more
