IT Support Specialist
Location: Outside of Hartford CT
Salary: $70000 - $80000 Bonus Benefits
Benefits: Medical Dental Vision Life Disability 401(K) w/match Holidays PTO
Job Type: Full-Time
Typical Hours: Mon -Fri 8:00 AM 5:00 PM (Flexible)
Start Date: ASAP
Sponsorship is not available
IT Support Specialist Description
Our client a global leader in manufacturing is seeking an IT Support Specialist to join their team just north of Hartford this role youll be the first point of contact for help desk support assisting a close-knit team of 42 employees. Youll also play a hands-on role in configuring and installing new devices and supporting the day-to-day implementation and maintenance of IT infrastructure. Your work will help ensure system integrity performance and security across the organization. This is an excellent opportunity for a proactive IT professional looking to grow their career in a collaborative fast-paced and international environment.
IT Support Specialist Responsibilities
Provide first-line support for hardware software and network issues
Maintain and optimize systems and networks
Manage and resolve support tickets promptly
Collaborate with international IT teams
Document processes and provide training as needed
Monitor network performance reliability and security
Assist with VPNs firewalls and data protection measures
Ensure compliance with licensing and security standards
Generate reports on performance metrics and project progress
IT Support Specialist Qualifications
College degree required
2 years of IT support experience required
Experience in troubleshooting IT systems and networks required
Strong Windows 10 desktop support skills including server administration and maintenance required
Must be willing to work onsite
Required Experience:
IC
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