Office Administrator

At Arctic Wolf were not just navigating the cybersecurity landscape - were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60lists and we recently took home the2024 CRN Products of the Yearaward. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.

Our mission is simple: End Cyber Risk. Were looking for an Office Administrator to be part of making that happen.

The Office Administrator is responsible for providing front-line administrative and clerical support while also serving as a critical representative of the company. The Office Administrator will serve as primary point of contact and as liaison for the day-to-day operational and administrative issues.

Responsibilities:

• Answer all incoming phone calls and redirect as necessary
• Process incoming/outgoing mail and deliveries
• Keep the office/kitchen and bathrooms tidy and stocked
• Assisting in and completing preparation for meetings both virtual and in person
• Greeting and checking in visitors
• Using various software including word processing spreadsheets databases and presentation software
• Reading and analyzing incoming memos submissions and distributing them as needed
• Opening sorting and distributing incoming emails messages and other correspondence
• Helping to plan and execute events within the office in partnership with other stakeholders including but not limited to HR People experience and Department Leaders
• Responsible for employee badging access
• Manage employee gifting for life events
• Maintaining budget/monthly expense reporting

Required Skills and Experience:

• 5 years experience working in a professional office
• Proficiency with MS Outlook Word OneNote PowerPoint Excel cloud-based apps Zoom Slack and other communication tools
• Proficiency booking travel online
• Event planning savvy
• Project management experience
• Education and work experience: Bachelors degree or equivalent work experience
• Ability to process and respond to a high volume of email text messages and phone calls
• Ability to compose executive correspondence
• Respond to critical messages right away with same-day turnaround for top priority requests
• Responsiveness to less urgent requests providing timeframe for answer or solution
• Ability to Multi-task and prioritize duties and tasks

On-Camera Policy:

• To support a fair transparent and engaging interview experience candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection improves communication and allows for full engagement from both candidates and interviewers. We understand that technical bandwidth or location-related challenges may occasionally prevent video use. If this applies candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf:

At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA (2021-2024) Best Places to Work USA (2021-2024) Great Place to Work Canada (2021-2024) Great Place to Work UK (2024) and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

• Equity for all employees
• Flexible time off and paid volunteer days
• RRSP and 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical mental health dental disability life and AD&D and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing .

Security Requirements:

• Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.