Position: CCTV Specialist
Location: São Paulo Brazil
Employment type: Full-time
Remuneration: Base salary
ABOUT THE ROLE:
This role oversees monitoring operations maintenance troubleshooting and coordination with internal and external stakeholders to ensure 24/7 readiness and effective incident response.
DUTIES AND RESPONSIBILITIES:
- Coordinate internal communication with the operations control room and external communication with relevant agencies on CCTV-related matters.
- Manage daily operations of the control room and ensure all technical equipment is properly maintained serviced and supported.
- Perform daily checks to ensure cameras are clean fully operational and recording without interruption.
- Ensure all cameras are correctly connected configured and identified within the VMS platforms in use.
- Diagnose troubleshoot and resolve CCTV system and monitoring issues efficiently.
- Implement system modifications upgrades and improvements as required.
- Install secure configure and administer VMS platforms such as Milestone AXIS Camera Station or equivalent systems.
- Monitor maintain and repair CCTV applications and related services.
- Perform routine preventive maintenance in line with the established maintenance plan.
- Train CCTV operators and provide user manuals procedures and ongoing technical support.
- Proactively monitor system performance quality and reliability to prevent service disruption.
- Coordinate closely with Network and Storage teams to ensure connectivity performance and data security.
- Install and configure client desktops to ensure stable CCTV client software operation.
- Ensure 24/7 emergency response readiness for CCTV system failures including on-call support.
- Process and manage CCTV work requests and service tasks.
REQUIREMENTS:
- Native or fluent in Portuguese (C1 level) with strong proficiency in both written and spoken communication. As well as proficiency in English (at least B2).
- Background in Electrical Engineering Instrumentation or Control Systems Engineering.
- Solid knowledge of CCTV systems and related software applications.
- Hands-on experience with CCTV installation configuration and full project implementation.
- Strong troubleshooting expertise in CCTV systems and infrastructure.
- Experience working with Windows Server and Linux environments.
- Experience with Milestone or similar VMS platforms is preferred.
- Knowledge of storage systems including SAN NAS and DAS is an advantage.
- Working knowledge of LAN administration including user management and backups.
- Experience with hardware servers and storage solutions such as HP Dell EMC or Blade systems is preferred.
- Good understanding of TCP/IP networking fundamentals.
- Willingness to work on a flexible schedule including shifts - 6.30am - 3.30pm 10am - 7pm 2.30pm - 11.30pm 10.30pm - 7.30am.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Performance bonuses
- Private health insurance
- Free gym membership
Position: CCTV Specialist Location: São Paulo Brazil Employment type: Full-time Remuneration: Base salary ABOUT THE ROLE:This role oversees monitoring operations maintenance troubleshooting and coordination with internal and external stakeholders to ensure 24/7 readiness and effective incident res...
Position: CCTV Specialist
Location: São Paulo Brazil
Employment type: Full-time
Remuneration: Base salary
ABOUT THE ROLE:
This role oversees monitoring operations maintenance troubleshooting and coordination with internal and external stakeholders to ensure 24/7 readiness and effective incident response.
DUTIES AND RESPONSIBILITIES:
- Coordinate internal communication with the operations control room and external communication with relevant agencies on CCTV-related matters.
- Manage daily operations of the control room and ensure all technical equipment is properly maintained serviced and supported.
- Perform daily checks to ensure cameras are clean fully operational and recording without interruption.
- Ensure all cameras are correctly connected configured and identified within the VMS platforms in use.
- Diagnose troubleshoot and resolve CCTV system and monitoring issues efficiently.
- Implement system modifications upgrades and improvements as required.
- Install secure configure and administer VMS platforms such as Milestone AXIS Camera Station or equivalent systems.
- Monitor maintain and repair CCTV applications and related services.
- Perform routine preventive maintenance in line with the established maintenance plan.
- Train CCTV operators and provide user manuals procedures and ongoing technical support.
- Proactively monitor system performance quality and reliability to prevent service disruption.
- Coordinate closely with Network and Storage teams to ensure connectivity performance and data security.
- Install and configure client desktops to ensure stable CCTV client software operation.
- Ensure 24/7 emergency response readiness for CCTV system failures including on-call support.
- Process and manage CCTV work requests and service tasks.
REQUIREMENTS:
- Native or fluent in Portuguese (C1 level) with strong proficiency in both written and spoken communication. As well as proficiency in English (at least B2).
- Background in Electrical Engineering Instrumentation or Control Systems Engineering.
- Solid knowledge of CCTV systems and related software applications.
- Hands-on experience with CCTV installation configuration and full project implementation.
- Strong troubleshooting expertise in CCTV systems and infrastructure.
- Experience working with Windows Server and Linux environments.
- Experience with Milestone or similar VMS platforms is preferred.
- Knowledge of storage systems including SAN NAS and DAS is an advantage.
- Working knowledge of LAN administration including user management and backups.
- Experience with hardware servers and storage solutions such as HP Dell EMC or Blade systems is preferred.
- Good understanding of TCP/IP networking fundamentals.
- Willingness to work on a flexible schedule including shifts - 6.30am - 3.30pm 10am - 7pm 2.30pm - 11.30pm 10.30pm - 7.30am.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Performance bonuses
- Private health insurance
- Free gym membership
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