Supervisor EVS

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Why Ballys:
Welcome to Ballys Chicago Casino where our management team brings extensive and diverse expertise in development construction and hospitality management. We are dedicated to a focused vision unwavering values and bold long-term strategies which have solidified our enduring reputation for reliability and professionalism in the industry. At Ballys Chicago we pride ourselves on our collaborative approach ensuring the precise and efficient development and management of our unique food and beverage offerings which allows us to deliver exceptional results consistently.
This is an exciting time to join Ballys Chicago team as we forge forward with building our legendary and one-of-a-kind 1.8-billion-dollar project right on the historic Chicago River. Be a part of history!

The Role:
As an EVS Shift Supervisor at Ballys you will play a huge role in the welcoming experience of our guests by creating a clean and safe environment.

Responsibilities:
Foster an environment that embodies Ballys Born to Entertain philosophy by creating a fun-filled entertaining atmosphere
Enthusiastically promote Ballys customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Assist with developing implementing and enforcing policies and procedures in accordance with regulatory requirements safety protocols internal controls Company policies and procedures and organizational goals
Select train and develop team members through education training coaching and corrective action
Monitor labor resources to ensure maximum effectiveness in guest services
Produce and maintain a clean and safe environment
Make suggestions for improvements in operations with emphasis on increasing guest satisfaction generating revenue and minimizing costs
Investigate and resolve guest and team member complaints related to the EVS matters
Conduct and document inspections of public areas of the property to ensure all is cleaned and well maintained
Ensure storage closets are properly stocked with supplies and all equipment is properly maintained
Issues and collects master keys
Perform other duties as assigned

Qualifications:
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
High school or equivalent is required; Bachelors Degree is preferred
Must be proficient in the entire Microsoft Suite
Must have excellent communication organization and interpersonal skills
Must have excellent problem-solving skills and must be able to work with shifting priorities
Must be able to work flexible shifts including weeknights weekends and holiday

Whats in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Target Salary Range: $60000 per year

Work Environment:
Frequently required to stand walk and sit for prolonged periods of time
Occasionally required to work at heights above 10 feet high
Frequently required to lift items up to 30 pounds
Occasionally required to push or move items up to 100 lbs
Frequently required to reach overhead
Occasionally required to work in confined small areas for long periods of time
You may be exposed to bright lights loud noise and stressful situations in this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Let Ballys Bet on You We cant wait to meet you!

Required Experience:

Manager

Why Ballys:Welcome to Ballys Chicago Casino where our management team brings extensive and diverse expertise in development construction and hospitality management. We are dedicated to a focused vision unwavering values and bold long-term strategies which have solidified our enduring reputation for ...

The Role:
As an EVS Shift Supervisor at Ballys you will play a huge role in the welcoming experience of our guests by creating a clean and safe environment.