Sr. Product Manager

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

AboutUpshop

Upshopis the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered SaaS platform connecting Fresh Center eCommerce and DSD department operations to deliver a simplified smarter more connected store experience. Customers runningUpshoprealize significant improvements in salesshrinkfood safety and sustainability across the entire store. 450 retail chain accounts trust our software in over 55k stores 35 countries and 3 continents.

Whats ImportantatUpshop

Core Values

BeingExtremely Accountable. Weownoutcomes end-to-end. We do what we say fix what we break and proactively close the loop.

We areBiased for Action. Move with urgency and ownership. We make informed decisions quickly iterate and course correct with data.

RemainingCustomer Obsessed. Start with the customer and work backward. We deeply understand their needs pain points andcontextand measure success by their outcomes not our activity.

Always Innovating.Relentlessly seek better ways. We experiment learn fast and turn insights into scalable improvements.

WeDemand Excellence. Hold a high bar for quality craftsmanship and results. We set ambitious standards and deliver with pride.

Overview of the role

As a Senior Product Manager you will shape the strategy and execution ofUpshopseCommerceproduct Commerce360 drivingproduct innovation that supports retailers digital will own the end-to-end success of the Commerce 360 product including strategy execution adoptionaligned tomeasurable business outcomes (e.g. revenue impact retention and customer value).You willplay a pivotal role inidentifyingmarket trends competitive opportunities and customer needs to prioritize and execute a roadmap thatenhancesour eCommerce offerings.In this role you willhave the opportunity to bea platform-minded product leader partnering with other PMs to shape and operationalizeUpshop360 platform across allproduct suites.

Responsibilities

Define and evolve the product vision and strategy forCommerce 360product suiteleveragingmarket insights customer needs and competitive analysis.

Build prioritize and manage the product roadmap to deliver measurable customer and business value.

Lead continuous customer discovery toidentifyunmet needsvalidatesolutions and ensure Commerce 360 solves meaningful retailer problems.

Partner withProduct Ownerengineering design to translate strategic initiatives into clear requirements architectures and actionable delivery plans.

Driveadoptionandengagementof new and existing featuresfor the Commerce360suite.

Define and track product success metricsleveragingquantitative and qualitative insights to inform prioritization tradeoffs and continuous improvement.

Collaborate with peer Product Managers tostrategizeand execute a platform strategy ensuring the eCommerce product integrates seamlessly intoUpshop360 platform to deliver unified end-to-end value for customers.

Partnerwith Product Owners Customer Success Sales and Support to ensure successful product launches customer satisfaction and ongoing value realization.

Support go-to-market activities including pricing positioning sales enablement and product storytelling.

RepresentUpshopas a thought leader in the retail and ecommerce ecosystem through events webinars and industry discussions.

Evaluate partnership or integration opportunities that strengthen the ecommerce product portfolio.

Qualifications Required skillsets

5 years of Product Management experience in eCommerceB2B or B2B2CSaaSintech-forwardorganizations.

Demonstrated ability totranslateproduct strategy develop roadmaps and execute cross-functional initiatives.

Experience in digital commerce platforms retail technology or omnichannel solutions.

Demonstrated ability to work effectively with engineering teams on complex API-driven or platform-based products.

Strong data and analytical skills with experience using metrics customer insights and experimentation to guide product decisions.

Ability to lead through influence aligning cross-functional teams and peer Product Managers around shared priorities and platform goals.

Excellent communication stakeholder management and leadership capabilities.

Preferred Qualifications

Bachelors degree in business marketing technology or related field; MBA is a plus.

Strongexecutionleadership (project management) with the ability to manage complex multi-stream initiatives across product engineering and go-to-market teams.

Public speaking thought leadership or participation in industry events.

Experience assessing market opportunities for partnerships or acquisitions.

Benefits/Perks

Competitive compensation

Employer-matched 401(k)

Generous PTO and benefits package

Career development opportunities

Collaborative growth-oriented culture at the forefront of grocery tech innovation

Required Experience:

Senior IC

AboutUpshopUpshopis the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered SaaS platform connecting Fresh Center eCommerce and DSD department operations to deliver a simplified smarter more connected store experience. Customers runningUpshop...