We are looking for Regulatory Issues Remediation Specialistwhich has a vital role in providing support in the remediation activities as oversight to Enterprises regulatory obligations. TheRegulatory Issues Remediation Specialistsupports the Manager byimplementingthe end-to-end process for regulatory examinations external audits and internalissueremediation. This roleensuresthe organization is prepared responsive and aligned with regulatory expectations while proactivelyidentifyingand resolving compliance gaps. Success in this position requires strong collaboration with internal teams and external regulators to drive effective outcomes and continuous improvement.
Position Responsibilities:
Assistsin the preparationfor regulatory examinations by organizing documentationanalyzing regulatorychanges andconducting mock audits.
Coordinate post-examination activities including response drafting issue tracking and lessons learned documentation.
Provides support in the implementation ofremediation efforts in response to regulatory findings and internal audits ensuringtimelyand effective resolution.
Monitor remediation progress and escalate delays or risks to senior leadership fortimelyintervention.
Develop and manage SMART corrective action plans to address compliance gaps and prevent recurrence.
Validate the effectiveness of implemented corrective actions through follow-up reviews and testing.
Conduct regular assessments and root cause analysis toidentifyand address non-compliance.
Maintain a centralized issue log to track monitor and report on compliance gaps and remediation status.
Collaborate with internal teams and external regulators to ensureaccurateresponses and alignment on remediation priorities.
Required Qualifications:
With at least 3 years of experience in compliance risk management or audit within financial services
Proven strong understanding of regulatory frameworks and examination process
Excellent communication stakeholder engagement and analytical skills.
Bachelors degree preferably related to Banking Finance Insurance Accounting or related course (nice to have only)
Preferred Qualifications:
Strong written communication and technical writing skills
Knowledgeable with compliance frameworks and controls
Strong ethical compass and discipline
Ability to work under minimum supervision and independently
Ability to set priorities managing overlapping timelines and competing demands
Ability to represent business internally within the company and externally outside of the company (e.g. regulators industry peers) as needed
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.