Account Manager, PSA Offers

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible coins trading cards Funko Pops! video games event tickets autographs and memorabilia. Our subsidiaries include PSA PCGS SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 1900 people across our headquarters in Santa Ana and offices in Jersey City Tokyo Shanghai Hong Kong Toronto Guadalajara Dallas and Paris.

Were looking for an Account Manager to own relationships with our top buyers and help drive demand across the PSA Offers marketplace. Youll act as a strategic consultant ensuring your accounts have a seamless experience their campaigns perform and their purchases arrive on time. This role blends relationship management operational oversight and strategic growth planning within one of the fastest-growing parts of the Collectors ecosystem.

Youll report to the GM Marketplace and work from our Santa Ana CA or Jersey City NJ offices. *Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

What Youll Do:

• Serve as the primary point of contact for a portfolio of PSA Offers buyers developing tailored strategies to grow their businesses

• Monitor buying performance and metrics to identify opportunities for optimization and growth

• Guide new sellers through setup best practices and marketplace tools to ensure smooth adoption and success

• Advise accounts on pricing inventory strategy and other opportunities to improve conversion and buying velocity

• Represent account needs internally by surfacing insights and feature requests that improve PSA Offers performance and usability

• Support special programs campaigns or events designed to drive awareness and participation in PSA Offers

Who You Are:

• Deep experience and familiarity with trading cards

• Proven ability to manage relationships with multiple stakeholders including external and drive measurable business outcomes

• Excellent communication organization and problem-solving skills

• Proficient with Google Sheets / Microsoft Excel

• 25 years of experience in account management or client success (preferably in eCommerce collectibles or B2B SaaS)

Salary Range:

The salary range for this position is $80000-$100000. Actual compensation on this range varies based on a variety of non-discriminatory factors including location job level experience and skill set.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision

• Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations holiday events and team building activities

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We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

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If you are based in California you can read information for California residents here.