Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
Position Overview
Head Bartenders lead the bar team by exemplifying exceptional hospitality efficiency and Gin & Luck standards for Bartending Barbacking and Bar Prep. They set the standard understand the expectations and hold others accountable. They have alignments with their manager to represent the team to the manager; and to represent the manager to the team. They also assist in all aspects of FOH including running food and drink clearing tables and greeting guests. All Head Bartenders will exemplify our Core Values connecting with guests in a professional manner to ensure excellence in service. They will also assist in training all Bar staff and responding to customer complaints.
The Head Bartender reports to the General Manager Bar Manager Executive Chef Front of House Manager Sous Chef and is expected to work in tandem with other FOH and BOH Staff.
Core Duties & Responsibilities:
- Greet guests warmly genuinely and with a smile & eye contact
- Provide an exceptional guest experience from the moment they walk in the door to the moment they leave
- Serve alcoholic beverages only to guests over 21 years of age; check IDs at every table without exception. Get your manager involved with any questions
- Control the amount of alcohol served so that guests do not become over-intoxicated
- Know and execute the service expectations outlined in the service manual
- Have a comprehensive knowledge of modern classic as well as popular cocktails; this includes but is not limited to cocktail specs & ingredients brands flavor profiles of each ingredient & the cocktail as a whole and any possible allergens
- Set up bar station in a timely manner working alongside coworkers to make sure that the mise en place is always set to standard & ready for a busy afternoon of service
- Maintain complete knowledge of products and specifications; this includes ingredients descriptions sourcing brands allergens etc.
- Have complete knowledge of the food items and preparations
- Communicate any needs of the guests to kitchen and management
- Use heightened awareness on any allergy table and work to code according to our allergy standards
- Oversee and contribute to Bar Prep execution and consistency
- Coordinate service at the bar with barback runners & bartenders when appropriate
- Perform bar maintenance throughout the shift including crumbing keeping waters full clearing & resetting serving ware etc.
- Maintain a neat & properly organized mise throughout the full night of service
- Maintain a comprehensive knowledge of our POS operation.
- Know the table numbers and position numbers in all sections
- Treat the Bar Lab with the respect it deserves make sure it is clean and organized throughout the night
- Perform assigned side work for opening and closing duties as well as daily cleaning tasks
- Use tact and good judgment when dealing with guest challenges and respond to patron needs with patience and courtesy
- Ability to recognize an intoxicated patron and seek out management with any concerns about a patron that appears intoxicated
- Report all guest complaints to management immediately and follow our five steps for navigating guest complaints
- Attend all staff meetings
- Catch up on all internal communication via Slack before your shift
- Approach each shift with a positive attitude a willingness to learn and ready to contribute to the teams overall goals
- Always check in with any staff working in your respective space on arrival see if you can help with anything before beginning your assigned duties
- Complete other duties as assigned by management
- Ask for help when you need it; asking for help is a sign of strength not a sign of weakness
Additional Duties & Responsibilities:
- Work with Bar Manager to continuously improve standard operating procedures
- Help to promote a safe and clean environment for co-workers and guests; maintain the ABK mantra
- Assist in monthly inventory
- Assist in updating and maintaining SOPs and bar related side work
- Help all departments whenever possible
- Operate as a member of the team helping others and requesting help as needed
- Perform any other restaurant duties as requested by management
- Treat all areas of the building with respect; clean and reset to zero when necessary
- Take regular bar tests & quizzes including a monthly Time Trial that encourage personal & professional growth & development
- Assist in training new hires by guiding them through training trails answering their questions providing workflow advice and teaching them G&Ls expectations steps of service steps and standards operating procedures
- Assist with organizational initiatives
- Build relationships with regular guests; and maintain good relations with our neighborhood and industry community members
- Act in a professional manner and represent Death & Co. / Gin & Luck graciously whether you are in house traveling or at another local establishment
- Follow all rules policies procedures and conditions of employment including those outlined in the Employee Handbook
Physical Demands
- The physical demands for this position are seeing hearing speaking reaching frequently lifting to 25 pounds occasionally lifting up to 50 pounds sitting standing for 4 to 8 hours bending and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations
Required Qualifications:
- 2years of proven Bartender experience in a reputable establishment
- Highest levels of EQ and discretion
- Excellent customer service skills with the ability to create a welcoming and friendly atmosphere for customers
- Attention to detail and the ability to maintain consistency in beverage quality and presentation
- Outstanding communication skills with the ability to interact effectively with customers and team members
- Flexibility in working hours including early mornings evenings weekends and holidays
- Patience and adaptability
- Self-motivated and a team player
- High ethics hard worker and a great sense of humor
Desired Qualifications:
- Have 3-4 years of Bartender experience in a high-volume establishment
- Extensive knowledge of mixology including a comprehensive understanding of various spirits ingredients and techniques
- Have sufficient skills knowledge and personality to provide a memorable experience for our patrons
Demonstrate the Core Values of Gin & Luck
- Curiosity: We learn and improve through active observation and creative problem solving.
- A.B.K.: We anticipate prepare and execute with intention.
- Pursuit of Excellence: We will forever be chasing excellence even when we sometimes fail. It is a pursuit without end.
- Contagious Joy: When were having fun it emanates out and influences our work and the people around us.
- Connection: We build relationships through intuition empathy and transparency
What We Offer:
Gin & Luck strives to create a welcoming nurturing and understanding culture. We want all employees to feel valued through their work/life balance and compensation. Compensation for this position is $21/hour plus a point percentage of full house tip pool based on hours worked per shift. Medical dental vision 401k and life insurance are included in our benefits package for full-time/part-time employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender identity sexual orientation age religion disability status protected veteran status or any other characteristic protected by law..
Note: This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with the job. The duties of this position may change from time to time. Gin & Luck reserves the right to add or delete duties and responsibilities at their discretion
Compensation: $21.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Gin & Luck is an acclaimed cocktail-anchored hospitality group best known for its flagship brand Death & Co. Since opening in New York City in 2006/2007 Death & Co has been at the forefront of cocktail culture and has grown into a globally celebrated brand with additional locations in major US markets three award-winning books and countless industry accolades.
At Gin & Luck were expanding into new verticals through bars hotels and brands that all celebrate the craft of hospitality and the people behind it. As an employer we are dedicated to creating opportunities for our team to thrive both personally and professionally. We offer benefits including but not limited to One Fair Wage shareholder opportunities and comprehensive benefits packages for all team members.
What sets us apart is our commitment to our core values:
Curiosity: We learn and improve through active observation and creative problem solving.
Pursuit of Excellence: We will forever be chasing excellenceit is a pursuit without end.
A.B.K.: We anticipate prepare and execute with intention.
Contagious Joy: When were having fun it emanates out and influences our work and the people around us.
Connection: We build relationships through intuition empathy and transparency.
If youre passionate about crafting unforgettable experiences and being part of a team that celebrates creativity and connection wed love to have you on our team. Together well create moments that inspire delight and resonate far beyond the bar.
Not seeing the job youre looking for Reach out to us at with your resume and the role youre interested in! Well be sure to point you in the right direction.