Associate Vice President, Commercial Services & Professional Services Category Lead

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Associate Vice President Commercial Services & Professional Services Category Lead is a senior enterprise leader within Enterprise Programs Strategy & Support (EPSS) with end-to-end accountability for the enterprise Professional Services / Management Consulting category and for the delivery of Commercial Services across TD.

This role is responsible for setting the strategic direction governance model and operating approach for Professional Services including vendor strategy demand management rate and SOW governance sourcing approach and performance parallel the AVP oversees enterprise Commercial Services delivery including contracting services and buying enablement ensuring consistent standards improved cycle times strong controls and a simplified experience for business partners.

The role plays a critical part in executing TDs priorities including accelerated automation AI-enabled insights stronger regulatory-aligned controls and optimization of Professional Services spend.

Depth & Scope

• Provides people leadership by hiring developing and retaining top talent; setting goals; managing performance and compensation; fostering collaboration; and addressing employee relations matters as required.
• Owns the end-to-end enterprise category strategy for Professional Services / Management Consulting including demand shaping vendor segmentation sourcing strategy rate architecture SOW standards governance and performance management.
• Accountable for defining executing and continuously refining the enterprise Professional Services category strategy aligned to TDs business priorities transformation agenda and financial discipline objectives.
• Leads the Commercial Services function providing enterprise contracting services buying enablement and operational support across multiple lines of business.
• Oversees contracting operations including SOW drafting quality assurance rate card application negotiation support and adherence to enterprise standards and playbooks.
• Establishes and enforces enterprise SOW standards and rate governance to improve first-time-right outcomes reduce rework and accelerate cycle times.
• Provides senior advisory support to business and functional executives on Professional Services engagements sourcing approaches commercial terms and vendor selection.
• Leads vendor strategy for Professional Services including enterprise panels vendor rationalization performance management and market benchmarking.
• Partners closely with Finance to track consulting spend rate compliance value realization and leakage reduction.
• Drives improvements in buying experience through guided buying models clear intake paths and standardized commercial processes.
• Partners with Risk Legal and Control functions to ensure Professional Services engagements align with Third Party Risk Management (TPRM) regulatory requirements and internal control frameworks.
• Oversees the transition and scaling of Commercial Services delivery including workload segmentation capability development performance management and service quality oversight.
• Supports the VP EPSS in delivering the target operating model including process standardization automation and enterprise governance.
• Owns performance management for Commercial Services and Professional Services including KPIs SLAs cycle-time metrics user experience measures and cost optimization outcomes.
• Leads change management initiatives related to Professional Services strategy contracting standards and buying enablement.
• Impacts stakeholders across multiple lines of business managing complex and high-visibility commercial relationships with significant enterprise financial and risk implications.

Education & Experience

• Bachelors degree in Business Finance Supply Chain Management Law or a related field preferred.
• 10 years of progressive experience in procurement sourcing commercial services or category management within a large complex organization.
• Demonstrated experience owning and leading enterprise category strategies preferably for Professional Services Management Consulting or other high-value services portfolios.
• Proven track record of setting and executing category strategy including vendor strategy rate governance sourcing approaches and performance management.
• Strong expertise in contract negotiation SOW governance and commercial risk mitigation.
• Experience operating in regulated environments with a solid understanding of third-party risk controls and compliance requirements.
• Experience scaling or managing various delivery models
• Strong financial acumen including cost optimization value tracking and performance reporting.
• Demonstrated ability to lead complex change initiatives and operate effectively in matrixed environments.
• Strong executive presence with the ability to influence senior leaders and engage credibly at the executive level.
• Experience partnering closely with Finance Risk Legal Technology and senior business stakeholders.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):